"Professional Services Administrator"

Loughborough University has an exciting opportunity to join our London campus as a Professional Services Administrator. We are looking to recruit enthusiastic team players to contribute to the work of the School. These key customer focused roles include supporting students, Doctoral Researchers, academic staff and liaising with other professional service teams across the University to ensure the School’s professional services operate efficiently and effectively to deliver an excellent experience for students and staff.

We are looking for individuals with excellent customer service and communication skills, good attention to detail and the ability to prioritise workload. Providing an excellent service to students and colleagues is essential and we are looking for individuals with the experience and skills to contribute to the team in this area. As it is such a diverse role, it is not only a richly rewarding post in itself, but also a fantastic development opportunity for someone looking to enter the Higher Education sector.

The University is very highly regarded both for its teaching and research, with the Library enjoying excellent staff and student feedback.

These are open-ended positions based at the Loughborough London Campus in the Queen Elizabeth Olympic Park, which supports postgraduate students and doctoral researchers.

If this role sounds of interest, we’d love to hear from you.

For more information on the role please refer to the Job Description and Person Specification.

The closing date for applications is Sunday 8 February 2026.

Informal enquiries should be made to Rachael Brivio, Head of Operations, R.Brivio@lboro.ac.uk

Our Benefits

• Generous annual leave allowance up to 44 days for full time staff (inclusive of Bank Holidays & University closure days), with the option to purchase more
• Commitment to enabling employees to work dynamically with a combination of working on campus and remotely (where possible)
• Financial relocation support for those relocating from outside a 20-mile radius
• Competitive pension schemes
• A range of family friendly, inclusive employment policies and childcare support initiatives, including childcare vouchers.
• Employee Assistance Programme
• Season ticket loan scheme