"Program Aide-Athletic Event Usher"

Job Description Summary

Athletic Event Ushers are the first point of contact for fans & guests at Miami University events. Ushers will assist with operation of the stadium and/or arena to ensure the safety and well-being of guests at Miami University Athletic and non-Athletic events.

This position specifically supports the mission of Miami University and the Department of Intercollegiate Athletics by assisting in institutional compliance with NCAA and Conference rules & regulations.

Job Description

Essential Duties

• Ushers are responsible for greeting, interacting, and providing information to all guests in a professional and friendly manner.
• Inspects and sets up gates and turnstiles before event; breaks down and stores at the conclusion of event.
• Monitors flow of patrons; enforces rules and regulations before, during, and after event.
• Solves seating and other problems; ensures that persons are in proper seat.
• Seats handicapped persons; handles VIP seating.
• Takes attendance reading from turnstile at end of event; reports attendance to supervisor.

Minimum Qualifications

Requires a high school education or GED. No experience required.

Required Knowledge, Skills, and Abilities

• Ability to work well with individuals from a wide variety of backgrounds and experiences
• Customer service skills

Additional Position Information

Performs activities related to providing correct seating and first-line crowd control at university special events