Program Assistant (Grant-Funded) Staff Pool

ESSENTIAL FUNCTIONS

Serve as point of contact for the assigned program/area.

Provide program information and assistance to potential and current students, college staff, campus managers, site staff and the general public via telephone, emails and in person.

Maintain internal department documents and files; maintain confidentiality of verbal and written students and staff information records.

Process and maintain program records including timely and accurate data entry of personal student information, attendance, assessment scores and other required information.

Pre-register program and/or in-service participants, as well as assist with registration at in-services and large professional development events.

Assist with student recruitment through attendance at community outreach events.

Prepare and disseminate student registration/orientation publications as appropriate.

Assist with student registration/orientation and/or professional development sessions including securing room reservations, materials preparation, on-line registration and other related activities.

Compile data from a variety of sources and design, and produce reports as needed.

Assist instructors with support duties including making copies, student attendance follow-up, preparing student sign in/out logs and administering student’s assessment.

Maintain various department records, inventory of supplies.

Assist with end of semester class close-out.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

• High School Diploma or equivalent required
• 2 years progressive secretarial experience required
• Higher education experience preferred
• Bilingual (English/Spanish) preferred

Licensing & Certification

• Valid Texas Driver License

Special Skills

• MS Office Programs
• Information Management Systems

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215