Program Assistant - La CASA

Maintain a clean, welcoming, and functional La CASA environment, including common areas, supplies, and equipment; manage inventory and track supplies using spreadsheets and other department systems;

Maintain accurate program records, communications, and operational information while supporting the effective day-to-day administration of La CASA programs and services;

Schedule meetings, presentations, workshops, and events with speakers and campus departments using Outlook, Zoom, and 25Live; manage registration, check-in, vendors, room layouts, virtual access, and workshop materials;

Develop and distribute promotional materials, newsletters, and digital content for La CASA using Canva, Lytho, Mailchimp, and Microsoft Forms, in coordination with the CBC Marketing team and accessibility requirements;

Respond to inquiries regarding La CASA programs, events, services, and resources through email, phone, and in-person communication; provide student mentorship, referrals, and soft hand-offs to academic, financial, and personal support resources;

Support La CASA programming by proposing new activities based on student feedback and data, distributing surveys, tracking responses, and identifying opportunities to improve student engagement and services;

Process and monitor program expenditures, including Professional Service Contracts, requisitions, P-Card exception requests, expense reports, and reconciliations through ctcLink, E-Forms, and Excel; identify discrepancies and provide budget information to the Director;

Track and report event attendance and daily space use using SARS Trak, Excel, 25Live, and LibApps; prepare monthly reports and maintain accurate program records;

Manage reservations and use of La CASA spaces, including the kitchen, through 25Live and LibApps; document required training and waivers and ensure appropriate access; and

Perform other related duties as assigned.

Required Qualifications

• High school diploma or equivalent;
• One (1) year experience working with or providing support to multicultural or marginalized populations;
• Ability to obtain Food Worker’s Card within 90-days of hire;
• Possession of a valid U.S. driver's license or ability to obtain one before date of hire; and
• Bilingual and biliterate in English and Spanish.

Preferred Qualifications:

• Associate's degree from an institutionally accredited college or university; and
• Experience in higher education or other complex organizations.

Skills and Abilities

Problem Solving Skills : Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics;

Student Centered: Attention, interest, activities and efforts are centered upon the best interest of students. Create and support an environment that enables learners to achieve their personal, academic, and professional goals. Provide courteous and helpful responses to all customers, whether they be students, general public or employees from another department;

Technical Skills: Assess own strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others;

Professionalism : Ability to approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments;

Oral and Written Communication : Speak clearly and persuasively in positive and negative situations. Listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings; structure and convey information clearly and effectively through both formal and informal documents; review and edit written work constructively; ability to tailor to audience in mind;

Willingness to Learn: Open to learning new methods, obtaining certifications, attending training; Participate in cross-training opportunities when assigned. Suggest and/or researches new methods. Proactively look for training opportunities that would better the position and/or department;

CBC Shared Commitments: Demonstrates a willingness to work with and support others in completing assignments, accepts constructive feedback, and cooperates with coworkers and supervisors. Shows alignment with CBC Shared Commitments by treating others with respect, communicating and collaborating effectively, pursuing growth and learning, valuing and celebrating contributions, prioritizing wellness, and holding self and others accountable; and

Support for Diversity, Equity & Inclusion : Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.

Terms of Employment

This position is a full-time, overtime eligible classified staff position. The typical work hours are Monday through Thursday from 8:00 a.m. to 5:30 p.m. and Friday from 7:00 a.m. to 12:00 p.m.; however, must be available to work a flexible schedule when prior notice is given by the College. This position is available immediately.

Process Note

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Communication, Analytical Skills, Spanish Language, MS Office Simulation [Excel, PowerPoint, Outlook, and Word], Customer Service, etc.).

Conditions of Employment
In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.

If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time. Applicants must be authorized to work in the United States for any employer without sponsorship.

CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.

Other Job Elements
The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

Working Conditions

Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.

Union Clause

This is a bargaining unit position represented by the Washington Public Employees Association (WPEA). Internal promotional, transfer and voluntary demotion applicants who have skills and abilities to perform the duties of the position will be considered prior to consideration of other applicants.