Program Coordinator, Board and Volunteer Engagement

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The Yale Alumni Association (YAA) is responsible for university-wide alumni relations and for events, programs, initiatives, and other opportunities to strengthen alumni relationships with Yale. Reporting to the Deputy Executive Director and working with the Board and Volunteer Engagement team, the Program Coordinator will provide high-level administrative and analytical support for the team responsible for supporting the YAA Board of Governors, for managing the annual YAA Assembly and Yale Alumni Fund Convocation event and the YAA delegate program, and for developing programs and services that support YAA’s alumni volunteers broadly. Support the work of the YAA Board of Governors and its committees, including meeting scheduling, agendas, materials, and logistics (venues, AV, and catering). Manage configuration and provide technical support for platforms used by the Board, including Microsoft Teams, Monday.com, and Submittable (nomination management platform). Support committees responsible for Alumni Fellow nominations, Yale Medal nominations, Appointed Board nominations, and Board elections, including preparing profiles and background research on candidates being considered by each committee, scheduling conference calls, collecting minutes, and identifying needed follow-up. Serve on Alumni Affairs and Development divisional planning team for the YAA Assembly and Yale Alumni Fund Convocation event, held on campus in the fall. Provide event logistics support, including researching venues, sourcing vendors, coordinating with campus partners including Hospitality and Facilities, procurement and payment processing, and customer service for attendees. Support the event RSVP process, which may include online registration setup, tracking e-marketing statistics, and providing regular attendance reports and projections. Contribute to support for the Yale Medal program, as part of the team responsible for Yale Medal reception and dinner logistics, guest services, and PR. Coordinate the procurement of engraved medals, printed citations and other gifts, and physical recognition on campus. Provide research and data reporting support for volunteer engagement and leadership pipeline efforts, such as YAA Assembly, delegate engagement, and other programs. Includes coding leadership roles, event attendance, and other information in the central alumni database (Hopper). Monitor YAA delegates and other volunteer leadership positions, including reporting on vacancies, demographics, and other trends. Provide administrative support for the Board and Volunteer Engagement team, including processing procurement requests and expense management via the university’s finance and HR system (Workday) and managing shipping needs (E-ship Global). Coordinate and track expenses and budget activity for the team and related programs, including processing alumni travel reimbursements and invoices through the supplier gateway and maintaining accurate, up-to-date financial and supplier/vendor records. Serve as backup resource for YAA administration, including US mail pickups and distribution, departmental phone line coverage. The following principal responsibilities are generic in nature. Applicants will find the information in this position focus to be most relevant to the needs of the position. Required Skills and Abilities 1. Outstanding organizational skills, accuracy, and attention to detail. Demonstrated ability to meet deadlines, juggle multiple projects simultaneously, and tolerate interruptions. Ability to work independently as well as to collaborate and contribute to team objectives. Ability to maintain confidentiality. 2. Excellent oral and written communications skills, ensuring that communications are thorough, helpful, and reinforce YAA’s mission. Ability to provide excellent customer service via phone, email, and in person. 3. Excellent interpersonal skills. High level of cultural competence or willingness to learn. 4. Demonstrated flexibility and agility. Ability to adapt readily to changing work demands and balance projects in a fast-paced environment while maintaining professionalism. Demonstrated ability to show initiative and to learn new skills. Availability to work occasional evenings & weekends for events and Board meetings. 5. Intermediate to advanced computer skills including tools such as Microsoft Outlook, Word, Excel, PowerPoint, Teams, and Zoom. Demonstrated experience with multiple software types, such as relational databases, broadcast e-mail tools, design tools, or event registration. Ability to master new IT tools, resources, and databases as needed. Preferred Skills and Abilities 1. Knowledge of Yale and YAA's alumni relations programs. 2. Experience with alumni affairs or volunteer management. 3. Event management experience. 4. Familiarity with Yale systems such as Workday and Hopper. 5. Facility with data analysis. Principal Responsibilities 1. Oversees and coordinates program activities. Establishes, selects, implements, and coordinates administrative functions, procedures, and systems. 2. Based on knowledge of and experience with program activities, objectives and staff, serves as principal source of information on policies, procedures, programs and office activities. Establishes and maintains professional relationships with internal and external contacts. 3. Processes and monitors expenses and ensures adherence to budgetary guidelines. Prepares budget drafts based on existing budgets. May oversee, coordinate and/or complete applications and materials needed for grant submission. 4. Composes substantive correspondence and written material. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes, produces and distributes reports or portions of reports. May create simple databases. 5. Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work. 6. Oversees, instructs, and coordinates activities of support staff. 7. Ensure compliance with University, Federal, and State guidelines, rules, and regulations. 8. May perform other duties as assigned. Required Education and Experience Six years of related work experience, four of them in the same job family at the next lower level and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education. Job Posting Date 10/20/2026 Job Category Administrative Support Bargaining Unit L34 Compensation Grade Labor Grade D Compensation Grade Profile Hourly Range $31.83 Benefits A general description of the benefits to be offered with this Clerical and Technical position is available at: Yale Benefits Time Type Full time Duration Type Staff Work Model Hybrid Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based   on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through   their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.