Program Coordinator

Job Summary:

Provides management for an education, research &/or operations program/project recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.

The program/project is summarized below.

The Office for Research is Northwestern's main hub for supporting, managing, and advancing research. Led by the Vice President for Research, our team works collaboratively with faculty, staff, and students across the University's $1 billion research enterprise-helping ideas progress from concept to funding, from proposal to award, and from discovery to real-world impact.

The Office for Research HR (OR HR) is seeking a Program Coordinator who will provide day-to-day administrative and programmatic support for programs and processes through coordination, customer service, and operational support to employees, managers, and OR HR staff. Responsibilities include assisting with recruitment and onboarding activities, preparing reports and correspondence, coordinating meetings and training sessions, processing HR transactions, and ensuring the accuracy and confidentiality of employee information. The position serves as a resource for routine HR inquiries and helps facilitate efficient, compliant, and customer-focused HR operations in support of the organizational goals of the Office for Research.

The Program Coordinator will support the OR mission and values of understanding empathy, modeling accountability, ensuring fairness, embracing community, and valuing creativity.

Specific Responsibilities:

Administration

• Manages day to day operations.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Manages design and development of program databases; compiles & analyzes data; prepares reports.
• Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
• Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.

Communication, Outreach & Recruitment

• Develops coordinated, consistent marketing and brand messages.
• Creates state-of-the-art website.
• Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

Events

• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Human Resources

• Ensures human resources programs, policies, & procedures are implemented & consistently applied.
• Coordinates all or portions of the talent management lifecycle (sourcing, selecting, developing, coaching, rewarding, recognizing, managing information & optimizing talent.)
• In consultation with management & Central HR, administers HR solutions.
• Maintains excellent working relationship with Office of Human Resources.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Excellent interpersonal and relationship management skills which allow incumbent to develop and sustain productive working relationships across OR and the university.
• Demonstrated skill for listening to others and communicating directly and clearly in a manner that promotes dialogue and engagement.
• Demonstrated ability to work professionally, confidently and discreetly with people of different levels of knowledge, training and abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to maintain confidential information, use good judgment and assess risk.
• Strong working knowledge of word processing, spreadsheet, email, and database software programs required (MS Office, Outlook).

Preferred Qualifications:

• Previous HR experience.
• Experience and knowledge of NU systems such as SES, NUFinancials, MyHR, and Egencia.
• Experience using Smartsheet.

Preferred Competencies: (Skills, knowledge, and abilities)

• Ability to prioritize and manage workload in a highly dynamic, fast paced environment.

Target hiring range for this position will be between $58,000-$68,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data

Benefits:

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.