Coordinate administrative processes related to student housing
operations, including application processing, occupancy management,
resident records, and departmental documentation;
Assist with resident check-in, check-out, and transition
processes, ensuring compliance with housing policies and
procedures;
Support the communication and implementation of Residential
Life policies, procedures, and programs to residents and
stakeholders;
Bill and track housing charges, payments, and serve as the
primary point of contact for receiving Residential Life
payments;
Coordinate office operations, including scheduling,
correspondence, recordkeeping, inventory management, and
maintenance of departmental files and systems;
Assist with the planning, coordination, and assessment of
Residential Life programs, events, and initiatives that support
student engagement and success;
Serve as a resource for students by responding to inquiries,
resolving routine concerns, and referring complex issues to
appropriate staff;
Collaborate with campus departments and external partners to
support housing operations and resident services;
Prepare, maintain, and distribute reports, communications, and
other materials related to Residential Life operations;
Participate in staff meeting, training programs, professional
development opportunities, and other departmental activities;
and
Perform other related duties as assigned.
Required Qualifications
- High school diploma or equivalent; and
- Two (2) years of full-time clerical experience.
Preferred Qualifications:
- Associate's degree or equivalent education from an
institutionally accredited college or university;
- Experience working in higher education; and
- Bilingual and biliterate in English and in Spanish.
Skills and Abilities
Attention to Detail: A thorough approach to work, ensuring
accuracy, precision, and high-quality output in all tasks. Pays
close attention to small details, minimizing the likelihood of
errors and contributing to overall excellence.
Communication Skills: Effective interpersonal and written
communication abilities to convey information clearly and concisely
to students, faculty, staff, and external stakeholders.
Customer Service: Commitment to providing exceptional
customer service to students, faculty, staff, and external
constituents, ensuring their needs are met with professionalism and
responsiveness.
Organizational Skills: Strong organizational abilities to
prioritize tasks, manage multiple projects simultaneously, and meet
deadlines in a fast-paced setting.
Professionalism: Consistently embodying integrity, ethical
conduct, and dedication to the college's mission. Demonstrating
reliability, honesty, and professionalism in all interactions while
upholding confidentiality and adhering to professional
standards.
Teamwork Skills : Collaborative mindset with the capability
to work effectively within multifaceted teams, fostering
cooperation and collaboration to achieve common goals.
CBC Shared Commitments: Demonstrate a willingness to work
with, and help others in completing job assignments, the ability to
accept constructive criticism and cooperate with fellow employees
and supervisors; demonstrate alignment with the CBC Shared
Commitments, (e.g., being present and listening, making each other
look good, embracing change and failure and choosing positivity);
and
Support for Diversity, Equity & Inclusion: Reflecting
CBC's mission, vision and values, support initiatives that expand
the human qualities that differentiate our workplace and
educational setting; demonstrate and advocate an understanding of
differences, open mindedness, compassion, sensitivity and interest
in differing viewpoints given the diverse population and show a
deep commitment to the involvement of colleagues, students and
community members to student experience and success honoring
freedom of expression as fundamental to personal, professional and
organizational growth.
Terms of Employment
This position is a full-time, overtime eligible classified staff
position. The typical work hours for this position are Monday
through Thursday from 7:00 a.m. to 4:30 p.m. and Friday from 7:00
a.m. to 12:00 p. m., however, must be available to work a flexible
schedule when prior notice is given by the College. This position
is available immediately.
Process Note
Prior to a new hire, a background check including criminal record
history will be conducted. Information from the background check
will not necessarily preclude employment but will be considered in
determining the applicant's suitability and competence to perform
in the position.
Additionally, pursuant to RCW 28B.112.080, applicants must declare
whether they are the subject of any substantiated findings of
sexual misconduct in any current or former employment or are
currently being investigated for, or have left a position during an
investigation into, a violation of any sexual misconduct policy at
the applicant’s current or past employer. By law, post-secondary
education institutions cannot hire an applicant who refuses to
declare the existence or non-existence of an investigation or
findings subject to this statute.
**Please note that selected interview candidates will be subject
to supplemental testing that will measure skills and abilities
related to this position (e.g., Communication, MS Office Simulation
[Excel, PowerPoint, Outlook, and Word], Analytical Skills, Customer
Service, etc.).
Conditions of Employment
In the interest of providing a healthy, safe and secure educational
and work environment and in order to meet the requirements of
federal legislation, it is the policy of Columbia Basin College to
maintain an alcohol and drug-free workplace for our employees and
students.
If you are hired, you will need to provide proof of identity and
documentation of U.S. citizenship or appropriate authorization to
work in this position as required by the Immigration Reform Control
Act of 1986. Columbia Basin College is unable to sponsor or assume
sponsorship of employment visas (e.g., H-1B) at this time.
Applicants must be authorized to work in the United States for any
employer without sponsorship.
CBC is an equal opportunity employer and complies with the letter
and spirit of all federal and state laws. CBC encourages
applications from qualified candidates regardless of race, color,
religion, sex, national origin, age, disability, or other legal
protected characteristics. Candidates who need any accommodation in
the application process or in employment should contact the Office
of Human Resources.
Other Job Elements
The physical demands and work environment characteristics
described below are representative of those that must be met and
may be encountered by an incumbent when performing the essential
functions of the position. Reasonable accommodations may be made to
enable individuals with qualified disabilities to perform the
essential functions.
Physical Demands
While performing the duties of this position, the employee is
frequently required to sit, stand, bend, kneel, stoop, communicate,
reach and manipulate objects. The position requires mobility
including having the ability to move materials on a regular basis
such as files, books, office equipment, etc. and travel between
buildings on campus. Manual dexterity and coordination are required
to operate equipment such as computer keyboard, calculator, and
standard office equipment.
Working Conditions
Usual office working conditions. The noise level in the work area
is typical of most office environments with telephones, personal
interruptions, and background noises.
Union Clause
This is a bargaining unit position represented by the Washington
Public Employees Association (WPEA). Internal promotional, transfer
and voluntary demotion applicants who have skills and abilities to
perform the duties of the position will be considered prior to
consideration of other applicants.
