"Program Coordinator, Student Success Center"

Position Summary

The program coordinator for the SSC provides administrative support to the Integrative Coaching (IC) Team, including tutoring and accessibility services, to ensure efficient operation of the office. The coordinator supports the executive director and staff through a variety of tasks related to organization and communication of center tasks. The coordinator is responsible for handling confidential and time sensitive material. Effective job performance requires: familiarity with a variety of the institutional concepts, practices and procedures, and the ability to effectively communicate with a diverse range of stakeholders (Executive Director, Integrative Coaches, Digital Portfolio Specialist, Accessibility & Disability Services Director, Career Development Director and Tutoring staff) to ensure that all duties are completed accurately, and delivered in a timely manner, and with high quality and in a timely manner.

IC Mission Statement: Integrative Coaching ensures students have equitable access to personal and academic success by empowering them through the development of trust, mentorship and learning.

Responsibilities

• Provides administrative support to Integrative Coaching staff (Executive Director, Integrative Coaches, Digital Portfolio Specialist, Accessibility & Disability Services Director, Career Development Director and Tutoring staff)
• Welcomes students to the SSC and assists in offering guidance to students and other visitors needing support, information and resources.
• Maintains systems for expediting first-year student enrollment. Communicates regularly with the stakeholders, including faculty and admissions staff and counselors, involved in the process.
• Leads administrative support for peer mentoring program and Integrative Coaching curriculum needs.
• Liaises with faculty and staff advisors regarding important deadlines, procedures and logistics related to coaching and academic advising.
• Serves on the CARE team.
• Oversees tasks assigned to work-study student workers.
• Assists with research and puts together data collection for reporting and analysis purposes.
• Manages newsletter, web and social media presence for the Center.
• Collaborates with CDE and Library colleagues concerning shared building operations
• Provides administrative management for the CARE team, assigning and documenting cases and following up with Integrative Coaches and members of the CARE team.
• Collaborate with Director of Career Development and Assistant Director of Digital Support Services to provide oversight of the Writing and Job Search Labs
• Maintains the Career Closet
• Provides administrative support for internship process, job fairs and networking events
• Manages updates and maintenance of technical systems such as virtual job board, Handshake, GivePulse, student dashboard, Colleague
• Develop and implement assessment plan of Career Development
• Other duties as needed.

Required Qualifications

• Bachelor's degree
• Strong verbal and written communication and organization skills
• Customer service and detail oriented
• 2 years of relevant experience
• Proficient in Microsoft Office, including Excel, and G Suite, and various social media platforms. Confidence using a range of digital platforms and tools is expected.
• Basic understanding of analytical functions, data collection, and data presentation or a strong desire to learn such skills.

Additional Position Information: Priority will be given to applications submitted by July 29, 2025; however additional applications may be considered until the position is filled. Must be willing to consent to a background check.

Dominican University of California is an independent, international, learner-centered university, offering both undergraduate and graduate programs. Dominican has a 1:10 teacher-to-student ratio, an average class size of 16, with a small-town feeling in a park-like campus. We blend interdisciplinary core courses, real-world studies, and small classes with close and supportive academic advising and mentoring.

Dominican University of California is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment. We are committed in thought, word, and deed to recruiting and retaining a workforce that values the diversity of its student body. The University actively promotes an institutional culture that practices equity and inclusion. We strongly encourage applications from members of all under-represented groups in higher education.