Program Coordinator, Student Transitions

Program Coordinator, Student Transitions

Position Number: 500680

Full Time or Part Time: Full Time

Anticipated Recruitment Range: $45,000 - $48,000

Position Type: Non-Faculty

Job Category: Non-Faculty Professional

Organizational Unit Overview:

The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.

Job Duties:

The primary functions of this position include: coordination of the Involvement Ambassador program, creating programming for first-year students (both new and transfers), and coordinating the sophomore student experience. The Involvement Ambassador program connects new students (freshmen and transfers) to engagement opportunities at ECU so students can build community and improve their sense of belonging. Through meetings, presentations, tabling and events, the Ambassadors coach their peers about why it is important to get involved and how to take the first steps. This position will report to the Director of OST.

Involvement Ambassador Program (40%)

• Manage student participants which include making assignments (over 1,200 transfers and 4,000 freshmen), managing caseloads and interactions, providing support to mentors, and intervening when appropriate.
• Design and implement a training program for Ambassadors that includes informational interviewing, referral techniques, campus resource information, and engagement opportunities. Trainings will also be based on trends and needs.
• Connect and refer students to resources that support student success (including the Center for Student Success, Center for Counseling and Student Development, Disability Support Services, etc.) as appropriate.
• Serve as advisor to the ECU Ambassadors, including meeting development, assisting with events, retreats, and special events, and organization logistics.
• Marketing and outreach of the program which includes tabling, presentations, and events.

First-Year, Sophomore, and Transfer Programming (35%)

• Plan and implement opportunities designed for first-year and transfer students that aid in a successful transition to ECU. Coordinate opportunities to create belonging, cultivate engagement, and promote resources that aid in student success and retention.
• Work on developmentally appropriate programming for sophomore students. This may include continual engagement as students move off-campus, connecting with major based clubs and organizations, and major re-exploration.
• Coordinate marketing and outreach efforts to include family members, faculty, staff, and administrators.
• Collaborate with departmental, divisional, and campus partners on programming and communication plans that support retention efforts.

Administrative (25%)

• Serve a key role in the coordination of the Pirate Perch program including setup/breakdown, work with SGA for student assistance, and communication with ECU Police Department of scheduling.
• The Program Coordinator will assist with other programs and services offered by the unit and will support functions of the office including New Student Orientation, First-Gen Programming, and Commencement.
• Manage budgets and expenditures related to program areas of responsibility.
• Teach one section of the freshman seminar (COAD 1000) in both fall and spring semesters.
• Attend staff meetings, divisional events, and other university meetings as assigned.
• Programs will require a flexible schedule that includes non-traditional work hours.
• Other duties as assigned.

Minimum Education/Experience:

Masters degree; or Bachelors degree with two years of related experience

Preferred Experience, Skills, Training/Education:

• Experience with programming and working with groups
• Collaborative work style
• Critical thinking & problem-solving skills