Program & Events Manager, Shared Interest Groups
Overview
The Yale Alumni Association (YAA) is responsible for university-wide alumni relations and for events, programs, initiatives, and other opportunities to strengthen alumni relationships with Yale. Reporting to the Senior Director for Shared Interest Groups (SIGs), the Program & Events Manager fosters alumni engagement by planning and implementing events and other programs for shared interest group audiences. Alumni SIGs are based on a shared identity, interest, or professional area. Provide program management support for Shared Interest Group signature events and initiatives, such as the Summer Sendoff event series, and for selected events sponsored by individual Shared Interest Groups. In collaboration with SIG team staff and alumni volunteer leaders, oversee event planning including managing event registration, programmatic content, and event logistics such as catering, venues, and security. Coordinate with YAA Marketing & Communications team to create and implement integrated marketing plans for events and programs to maximize visibility and engagement. Monitor budgets and supervise procurement and other finances as needed. May include travel and onsite staffing of off-campus events. Serve as a consultant on event and program planning for volunteer leaders of shared interest groups, including advising on event logistics, marketing, and budget planning. Create event templates and other tools to assist volunteers in planning their own events, including ensuring such events are marketed appropriately via YAA communications channels. Provide guidance on use of YAA-provided tools for volunteers, such as event registration and broadcast email platforms. Oversee all SIG-related data requirements, including meeting YAA targets for coding volunteers in Yale’s alumni database and tracking event attendance. Monitor and update YAA dashboards for staff activities and email communications. Create and implement strategies for SIG membership recruitment and identification of prospects for open alumni leadership positions. Manage SIG membership lists and share with volunteers with appropriate guidance on Yale’s data use policies. Collaborate with YAA Marketing and Communications on overall SIG branding and visual guidelines for individual shared interest groups. Using tools such as Canva or in collaboration with approved graphic designers, draft digital and print assets for SIG programs for review by M&C and SIG staff leadership. Serve as back-up resource for SIG volunteer leaders when their primary staff liaison is not available. May manage a small portfolio of shared interest groups, including volunteer management, strategic guidance, and other support. May perform other duties, including staffing alumni association programs, like the YAA Assembly and Yale College Reunions. Travel, evenings, and weekends required.
Required Skills and Abilities
- Demonstrated ability to innovate and to manage projects from conception to completion with exceptional attention to detail. Sound judgment regarding need for consultation vs. independent decision-making. Ability to serve as the key decision maker while meeting the needs of multiple stakeholders.
- Demonstrated ability in both live and virtual event planning, program development, and logistics, and ability to prioritize and meet multiple, competing responsibilities. Willingness to assume responsibility for all aspects of specific programs, including travel and irregular hours.
- Excellent interpersonal skills. Ability to build productive relationships with staff and volunteers to contribute to YAA’s mission. Ability to keep priorities aligned while maintaining professionalism and a sense of humor. Commitment to an inclusive workplace.
- Outstanding verbal and written communications skills. Ability to work with sensitive information and maintain strict confidentiality.
- Demonstrated flexibility and agility in responding to changing demands and priorities in a fast-paced and changing environment. Facility with technology and willingness and ability to learn new systems.
Required Education and Experience
Bachelor's degree in a related field and four years of related experience or an equivalent combination of education and experience.
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