"Program Manager - AAF-Student Success Programs"

Job Summary

Develops, organizes and implements comprehensive programs in the assigned college, department and/or unit. Responsible for preparing and organizing programs and activities. Promotes programs internal and external to the university and evaluates effectiveness. Ensures programs comply with university and USG policies and procedures.

Responsibilities

1. Develops, prepares, coordinates and implements assigned programs
2. Manages and facilitates department communications including program marketing, website creation, mobile applications and social media
3. Serves as liaison and communicates with academic divisions, colleges and departments
4. May assists in developing, monitoring and managing budget processes
5. Manages event planning, marketing and logistics
6. Interprets, evaluates, develops and implements policies and procedures
7. Creates, administers, and analyzes assessment programs
8. Facilitates program components, post-program evaluation and operational reporting
9. Assists with developing new programming
10. Prepares operational reports and analysis to inform center-level reporting and decision-making
11. May supervise assigned staff and/or student assistants

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education in related field

Required Experience

Three (3) years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field

Knowledge, Skills, & Abilities

Abilities

Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals; the ability to manage multiple tasks and effectively prioritize among competing needs. Ability to creatively problem solve and independently initiate and develop action plan for addressing identified issues. Ability to establish and maintain effective, collaborative working relationships with key campus stakeholders. Able to handle multiple tasks or projects at one time meeting assigned deadlines.

Skills

Excellent project management skills; Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite). Strong attention to detail and follow up skills. Strong customer service skills and phone and e-mail etiquette.