Program Manager, Assessment and Analysis

Job ID: 289711

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Department Specific Tasks and Responsibilities:

• Manages the Division of Student Affairs (DSA) assessment initiatives, student engagement data clearinghouse, and analysis
• Assists with the ongoing development of an evidence-based culture to guide continuous improvement of DSA programs, services, and initiatives
• Assists with management of the division's strategic plan, including data collection, assessment, and analysis of learning outcomes to measure impact on student success and retention and support strategic decision making
• Facilitates data collection and analysis of co-curricular and extra-curricular programming related to retention, progression, and graduation
• Meets with DSA directors on a regular basis to assist with understanding department metrics, service policies, goals, objectives, and initiatives related to assessment and analysis
• Coordinates the implementation and assessment of DSA student learning outcomes, student experience assessment, and student engagement data analytics
• Plans, monitors and develops division-wide assessment and student engagement reports in collaboration with DSA leadership and directors
• Represents the division on university initiatives that contribute to student engagement data and analysis
• Coordinates strategic assessment programs, projects, and divisional initiatives, ensuring alignment with university and divisional priorities
• Manages a report structure to highlight opportunity and success metrics for the division and DSA departments
• Serves as the system administrator responsible for Anthology programs, including but not limited to Owl Life, Insight, and Planning Outcomes modules
• Assists with divisional priorities and initiatives beyond the scope of the department, as requested

Department Specific Knowledge, Skills, and Abilities:

• Knowledge of best practices in Student Affairs assessment
• Demonstrated analytical and interpreting skills, with ability to conduct a variety of research methodologies and strategies
• Ability to devise, develop, collect and analyze statistical information and reports
• Ability to successfully interact with a multicultural community comprised of individuals/groups from an array of backgrounds, identities, experiences and communication styles
• Ability to recognize and protect confidential information and exercise judgment, tact, and diplomacy in handling sensitive information and situations
• Ability to work as a contributing member in a team-oriented environment, successfully interacting with internal and external colleagues and partners
• A demonstrated passion for and/or experience supporting student success in a diverse and complex environment

Job Summary

Develops, organizes and implements comprehensive programs in the assigned college, department and/or unit. Responsible for preparing and organizing programs and activities. Promotes programs internal and external to the university and evaluates effectiveness. Ensures programs comply with university and USG policies and procedures.

Responsibilities

• Develops, prepares, coordinates and implements assigned programs
• Manages and facilitates department communications including program marketing, website creation, mobile applications and social media
• Serves as liaison and communicates with academic divisions, colleges and departments
• May assists in developing, monitoring and managing budget processes
• Manages event planning, marketing and logistics
• Interprets, evaluates, develops and implements policies and procedures
• Creates, administers, and analyzes assessment programs
• Facilitates program components, post-program evaluation and operational reporting
• Assists with developing new programming
• Prepares operational reports and analysis to inform center-level reporting and decision-making
• May supervise assigned staff and/or student assistants

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education in related field

Required Experience

Three (3) years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

Master degree in higher education, psychology, statistics, data analytics, or related field

Preferred Experience

Two (2) years of experience with assessment using student data metrics

Proposed Salary

The budgeted salary range is $51,600 to $62,500 annually. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- https://hr.kennesaw.edu/benefits/index.php

Knowledge, Skills, & Abilities

ABILITIES

Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals; the ability to manage multiple tasks and effectively prioritize among competing needs. Ability to creatively problem solve and independently initiate and develop action plan for addressing identified issues. Ability to establish and maintain effective, collaborative working relationships with key campus stakeholders. Able to handle multiple tasks or projects at one time meeting assigned deadlines.

SKILLS

Excellent project management skills. Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite). Strong attention to detail and follow up skills. Strong customer service skills and phone and e-mail etiquette.