"Program Manager - Career Assessment & Experiential Learning"

Job Details

Compensation Type: Salaried

Compensation: $69,209.07

Job Summary

The Program Manager - Career Assessment & Experiential Learning leads the coordination and continuous improvement of Career Services programming, assessment processes, experiential learning programs, pathways implementation, and student success initiatives. This includes managing career readiness programming, data tracking, and outcomes reporting—particularly for institution-wide experiential learning, student employment, career mentorship, and pathways implementation.

Program Management

• Designs, implements, and expands programs including internships, mentorships, and industry-focused experiential learning programs. Cultivates external partnerships and supervise program delivery.
• Tracks, evaluates, and manages Career Services programming; identifies grant and other resources for students' success including scholarships, work-study, apprenticeships, etc. Collaborates with multiple College departments and key external partners cohesively to support students as they make decisions regarding their future and assist through the pathway for student success.
• Creates communication materials and impact reports; assist with grant applications, fundraising efforts, and accreditation documentation. Leads implementation of a strategic outreach plan to increase student awareness, participation, and employer partnerships.

Data, Reporting & Analysis

• In cooperation with Office of Institutional Effectiveness, leads tracking of student participation and outcomes. Maintains databases, conduct program evaluations, and generate reports to guide institutional planning and reporting.
• Analyzes and summarizes information to assess effectiveness and planning for department, counselors, and student programs. Ensures exchange of information in reports to divisions, committees, and administration.
• Develops project reports including updates on internal and external partnerships with ongoing data management to document student progress. Collaborates with team members to prepare and present status reports to all levels of management.
• Maintains a centralized database of key metrics, including outreach activities, employer and student engagement, and response trends. Ensures accuracy and confidentiality in handling sensitive information. Compiles and submits regular reports on program outcomes, including monthly progress updates, an annual summative report, and ad hoc data requests.
• Stays attuned to best practices for work-based learning and holistic student support, and develops cross-departmental plan to collaboratively support student success. Engages in ongoing program evaluation of Career Services based on data and student feedback. Utilizes data to track activities, evaluate effectiveness, to make recommendations for institutional and department changes, and improve ongoing student success initiatives.

Partnerships and Collaboration

• Builds relationships with internal partners and external organizations to support student development and workforce alignment. Acts as Career Services liaison in cross-departmental efforts.
• Provides holistic student support by collaborating with all student service offices, academic programs, support services, workforce partners, College Credit Plus, faculty, academic leaders, and other administrators to align Career Services programming with college-wide retention efforts, improve academic success, career alignment, persistence, completion, and student success initiatives.

Student Outreach & Engagement

• Maintains excellent working relations with students, partners, internal and external partners as a representative of the Department, and of the College. Maintains regular communication and working relationships with campus departments, keeping them informed of current activities and working collaboratively to achieve institutional priorities.
• Monitors student communication with support of career counselors, coordinators, and facilitators. Communicates with team and support networks regarding updates and success action planning and ongoing support and tracking via phone, e-mail and other electronic means.
• Collaborates closely with student support networks, key College departments and key external partners to support students. As needed, develops and conduct workshops using a variety of delivery formats. Utilizes a variety of technology and tools to aid in instructional design and delivery.
• Facilitates career related classroom presentations, group/club presentations and others as requested. Conducts training and onboarding for new students and new employees pertaining to Career Services.

Culture of Respect

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Minimum Education and Experience Required

• Master’s Degree in Higher Education, College Student Development and Counseling, Education, Business Administration, or a related field.
• Demonstrated experience in progressive leadership in Higher Education Administration, Career Services, Academic Advising, or Academic Student Support and Retention.
• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)
• An appropriate combination of education, training, coursework and experience may qualify a candidate.
• CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time: Full time

Scheduled Hours: 40

Additional Information: In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your application. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.