Program Manager - CHHS Student Success, Recruitment, and Retention
Position Description
Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics.
Major/Essential Functions
Recruitment & Visitor Engagement / Strategy & Outreach (35%)
- Lead coordination of the CHHS Recruitment and Visitor Center
- Manage campus visits, information sessions, and customized recruitment experiences
- Serve as primary contact for prospective students, families, and guests
- Develop and implement recruitment and communication strategies
- Coordinate outreach efforts, recruitment fairs, and engagement initiatives
- Collaborate with academic departments, Student Services staff, and ambassadors
Administrative, Data, Compliance & Support (25%)
- Perform administrative office duties including data entry, scheduling, correspondence, and office operations
- Process travel, P-Cards, reimbursements, vouchers, and purchase orders in compliance with university and State of Texas policies
- Monitor recruitment data and prospect records to support enrollment tracking and reporting
- Evaluate effectiveness of recruitment initiatives and recommend improvements
- Complete required university training and comply with institutional policies and procedures
- Support a collaborative, student-centered work environment
Events & Programs (15%)
- Coordinate major college events and programs, including CHHS Day, Graduation Celebration, awards, receptions, and showcases
- Manage event logistics, planning, compliance, and post-event evaluation
Ambassador & Leadership Programs (10%)
- Serve as Co-Advisor for the CHHS Ambassadors program
- Support recruitment, training, scheduling, and leadership development
- Assist with Dean's Leadership Council coordination
Scholarships & Communications (10%)
- Coordinate scholarship communications, donor and student correspondence, and documentation
- Support Merit Scholarship Program administration and reporting
Newsletter & Communications Coordination (5%)
- Manage the CHHS "Enhance" newsletter in collaboration with Marketing & Communications
- Collect and distribute updates on student success, events, and college initiatives
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