Description:
Manages the day-to-day operations of a small or medium-sized
university program or department. May supervise staff employees,
student workers, programs or processes.
1. Plans and develops procedures for administering a small or
medium-sized department or program.
2. Oversees program expenditures and ensures adherence to
budget.
3. Provides guidance to subordinate staff and evaluates
performance.
4. May prepare or participate in the creation of abstracts,
research reports, funding proposals, operations and procedure
manuals, and other written material and documentation.
5. Reviews reports of budgets and activities.
6. Prepares ad hoc reports as needed.
7. May administer grants and grant-related related communications,
scholarships and other operations.
8. Develops, implements and maintains appropriate policies and
procedures.
9. May serve as property custodian for the department.
10. Performs other job-related duties as assigned.
Additional Job Duties
• Assists with recruitment activities, including but not limited
to: coordinating and hosting informational meetings and recruitment
events, answering phone and email inquiries from prospective
students, applicants, and newly admitted students, holding
individual meetings with prospective students, providing guided
Graduate School of Social Work building tours, and managing Help
Desk emails.
• Assists with admissions activities, including but not limited to:
reviewing Master of Social Work applications for completion,
tracking deferrals and declines, hosting welcome sessions, and
resolving student account holds as needed.
• Oversight of student workers
• General administrative duties (e.g., phone/email, coordinating
travel, arranging shipments, managing mail and packages, placing
office supply orders, etc.)
• May require some travel during recruitment season
Preferred qualifications
• Familiarity with Microsoft Office 365 applications (e.g.,
Outlook, PowerPoint, Excel, Word)
• Excellent customer service skills (e.g., professional phone
etiquette, verbal/written communication, resourcefulness, emotional
intelligence)
• 3+ years of experience working with high school and/or college
students, or in a high-demand customer/client facing position
MQ: Education: Requires a thorough understanding of both
theoretical and practical aspects of an analytical, technical or
professional discipline; or the basic knowledge of more than one
professional discipline. Knowledge of the discipline is normally
obtained through a formal, directly job-related 4 year degree from
a college or university or an equivalent in-depth specialized
training program that is directly related to the type of work being
performed. Experience: No experience required.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
