Program Manager, Educational Leadership

knowledge, skills, and possibilities. Our mission is deeply rooted in the belief that education can improve lives. We invite you to join us in our commitment to fostering community, promoting diversity, and providing an environment where every student can thrive and achieve their educational goals.

Job Description:

Join a team dedicated to creating meaningful, student-centered learning experiences. As a Program Manager, you will play a vital role in shaping academic programs, supporting student success, and fostering a collaborative and engaging learning environment. This is an opportunity for individuals who are passionate about education, innovation, and partnership—and who enjoy making a lasting impact on students and academic communities.

Job Summary:

Program Managers play a key role in delivering an exceptional student experience by guiding and strengthening core program components, including program design, assessment, technology integration, and curriculum development. They champion student development, shape the overall learning experience, and actively contribute to academic and institutional governance.

Essential Duties and Responsibilities:

• Keep programs current and impactful by contributing to ongoing review and thoughtful enhancements that support student learning and success.
• Serve as a subject matter expert by designing assigned program components and continuously evaluating and improving curriculum.
• Actively support student learning, engagement, and persistence throughout the program journey.
• Create a welcoming and supportive learning environment by ensuring effective orientation, training, mentoring, and coaching.
• Partner with students to thoughtfully resolve course-related issues and remove barriers to success.
• Conduct quarterly check-ins with students in assigned programs and foster meaningful connections beyond the classroom.
• Contribute to academic and institutional governance through active participation on councils and committees.
• Engage with and promote professional communities to stay current in areas of expertise and bring fresh perspectives to the program.
• Teach three (3) courses per year, or the equivalent, within assigned compensation to support program quality and student learning.
• Model excellence in teaching and learning while actively supporting student growth and development.
• Complete teaching responsibilities within assigned compensation before pursuing out-of-compensation teaching opportunities.

Requirements:

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Master's degree in education, leadership or related fields required.
• Minimum of two years of experience teaching, preferably both in-class and online delivery modes.
• Ability to address student academic-related issues and concerns in support of retention and student success.
• Excellent oral, written, and interpersonal skills required.
• Ability to relate to and communicate with diverse students, faculty, staff, and external communities.
• Ability to present a professional image on behalf of the academic school and CityU.
• Proficiency with Microsoft Office and learning management systems preferred.

Additional Information:

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is frequently required to sit, talk, hear, and perform repetitive motions of the hands or wrists.
• The employee is occasionally required to stand, walk, grasp or handle, stoop or bend, and reach.

Working Conditions:

The working conditions described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Work is generally performed indoors in a typical office setting.
• Evening and weekend hours may be required.

Salary information:

$81,000 - 95,000/year DOE

Benefits Information:

We offer a comprehensive benefits package including paid holidays and paid time off; medical, dental, and vision insurance; health savings accounts (HSA/FSA); voluntary insurance; retirement benefits with employer matching; tuition benefits and other workplace perks such as flexible work schedules, anniversary programs, and employee recognition programs, etc.

Application Instructions:

City University of Seattle accepts applications through this online process only. For consideration, please submit a complete application packet. A complete application includes the following:

• Completed Electronic Application Form
• Resume
• Cover Letter

Once you have created a profile, please remember to record your password. Responses will be sent to your Interview Exchange account if you use the 'Help Desk' feature. A hiring manager will contact candidates with qualifications and experience most aligned with current needs. Once the position is filled, you will see a status update in your account profile.

If you encounter technical problems while applying for a position, please use the 'Help Desk' feature in your Interview Exchange account to submit the issue to technical support. For non-technical issues or questions, please email employment@cityu.edu.

City University of Seattle is an equal opportunity employer and is continuously working to build a diverse faculty and staff. City University strongly encourages inquiries from all qualified individuals interested in becoming part of the CityU team, including women, Aboriginal peoples, persons with disabilities, and members of visible minorities.

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