"Program Manager/Housing Coach-Social Work Department, College for Health, Community, and Policy"

Program Manager/Housing Coach-Social Work Department, College for Health, Community, and Policy (HCAP)

Location: San Antonio, TX

Regular/Temporary: Regular

Job ID: 13978

Full/Part Time: Full Time

Org Marketing Statement

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property — for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UTSA Today or on X (formerly Twitter), Instagram, Facebook, YouTube or LinkedIn.

In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and UT Health San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future. Driven by a vision for growth and impact, this merger will expand capacity to offer robust undergraduate and graduate programs, attract top-tier faculty and staff, develop innovative initiatives, and elevate transdisciplinary research to address the evolving needs of the region.

Posting End Date: Applications review will begin immediately and will remain open until filled. For priority consideration, apply by 11:59 PM CDT on 9/5/2025. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary Range: Up to $52,000/Annualized, commensurate with education, experience and qualifications.

Hours: 40 hours per week, exempt.

Required Application Materials:

• Resume required.
• Cover letter required.
• Contact information for 3 references.

Essential Functions

Job Summary

Provides case management and community coordination of services in a rapid-rehousing program for young adults with experiences of foster care, domestic violence and homelessness, in partnership with the Bexar County Fostering Educational Success (BCFES) Housing First Project Associate Director, Program Managers/Housing Coaches, and Grant Principal Investigator.

This is a full-time, benefits eligible, temporary position, contingent on continued grant funding. This position may be shortened, or extended, based on funding or business needs of the department.

Core Responsibilities

1. Provides case management and direct service engagement related to housing, education, employment, mental health and well-being for young adults with a history of foster care and/or domestic violence, who are experiencing or at-risk for homelessness.
2. Conducts intake and needs assessments from a trauma-informed and housing first perspective; refers participants to campus based and/or other community resources as appropriate. Follows up and tracks utilization.
3. Develops holistic safety plans in collaboration with youth experiencing domestic violence from a trauma-informed perspective that prioritizes urgent needs and confidentiality.
4. Completes data entry into the local Homeless Management Information System (HMIS) for HUD compliance.
5. Collaborates effectively with BCFES Partners and Youth Action Council to develop and sustain supportive services for program participants.
6. Provides task supervision for social work field students and/or peer advocates.
7. Performs other duties as assigned.

Required Qualifications

• Master's degree from an accredited institution in Social Work, Counseling, Psychology, or similar discipline.
• Three (3) years professional experience in case management or customer service.
• Experience conducting intake assessments, service plans, and case management.
• This position requires the ability to maintain the security and integrity of UTSA and its infrastructure.

Preferred Qualifications

• Experience in a program supporting young adults with experiences of homelessness and foster care.
• Experience with funded research projects.
• Professional experience working with supervisors of domestic violence.
• Experience with landlord navigation an local Homeless Management Information Systems (HMIS).
• Experience working in a state child welfare agency.
• Knowledge of Federal and State Law and policies related HUD, child welfare, and education (i.e. CoC Program Interim Rule Section 578.51C, 2 CFR 200; Child Abuse Prevention and Treatment Act, Family Educational Rights and Privacy Act).
• Bilingual, Spanish and English.

Knowledge Skills and Abilities

• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Demonstrated independent decision-making and problem-solving ability.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite.

Additional Information

• UTSA is a tobacco free campus.
• This is a security sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
• Valid driver's license and Motor Vehicle Record (MVR) as applicable.

Working Conditions

• Primarily Downtown Campus; some work may be completed remotely or at local data collection sites.
• Office environment.
• Ability to travel to and from meetings, training sessions or other business-related events.
• Workdays, areas, and work hours may vary based on the needs of the department.

Physical Demands:

• Ability to exert up to 10 pounds of force to life, carry, push, pull or otherwise move objects.
• Sedentary: Up to 10lbs - Ability to exert up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.

This position will be primarily located on downtown campus (approximately five or more days on campus per month). Travel and parking expenses are the employee's responsibility.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.