Program Manager II, Health Education, Research, Training, Clinical Services & Community Engagement

Grant Title Program Manager II, Health Education, Research, Training, Clinical Services & Community Engagement

Job Description Summary / TWC Summary

JOB SUMMARY : The Program Manager II for Health Education, Research, Training, Clinical Services & Community Engagement leads planning and implementation of health education, research, training, clinical services, and community engagement initiatives that expand access to preventive care, improve health outcomes, and strengthen partnerships across community-based organizations, faith-based organizations, clinics, and public agencies. The role manages multi-stakeholder projects end-to-end—strategy, budgets, staffing, operations, data, and reporting—while advancing health outcomes across screening, prevention, disease management, and navigation services.

DISTINGUISHING CHARACTERISTICS : The Program Manager II for Health Education, Research, Training, Clinical Services & Community Engagement is a highly collaborative, self-motivated, creative person who is adaptable to new processes with capacity to function independently.

This is a Grant Funded position.

Essential Duties Summary

Health Education & Communications

• Develop and facilitate cultural and literacy level appropriate Health Education contents: plain-language curricula, toolkits, continued education programs, and digital materials
• Deliver workshops, town halls, and small-group education
• Coordinate Health Education/outreach events, materials, website/social updates, and media requests
• Coordinates and arranges meetings, community-based work group sessions, luncheons, seminars, conferences, and travel plans.
• Prepares meeting agendas, reserves rooms and facilities, and distributes minutes of meetings when required.

Clinical Services Design, Operations, & Delivery

• Coordinate and facilitate community engagement, Health Education, and Clinical Services initiatives (e.g., cancer screening & prevention, chronic disease, navigation, mobile/outreach).
• Oversee community engagement, Health Education, and Clinical Service events: logistics, planning/implementation, staffing, supplies, and post-event follow-up.
• Create SOPs, referral pathways, closed-loop follow-up, and program workflows.

Community Engagement

• Build and steward partnerships with FQHCs, CBOs, FBOs, schools, and public health agencies.
• Establish and facilitate Community Advisory Boards; co-design initiatives using CBPR principles.
• Represent the organization in coalitions; negotiate MOUs and data-sharing agreements

Project Management

• Translate program goals into workplans with timelines, KPIs, and budgets.
• Support funding proposals, scopes, and deliverables; maintain IRB /ethics documentation
• Ensure day-to-day operations of programs; plan/implement team meetings and takes notes
• Ensure adherence to institutional policies, sponsor terms; support pragmatic evaluations, grant reporting, and budget management
• Assist PIs, PD, Core directors, and users in progress reports and manuscripts of various projects and progress reports
• Support communication, coordination, and deliverables with the funding organization and the coordinating center
• Orders and maintains supplies and outreach materials.

Team Management

• Supervise coordinators/navigators; educators, and volunteers/fellows; recruit, onboard, set goals, coach performance, and build professional development plans.
• Oversee scheduling, supply management, and logistics for community events.
• Assists with the coordination and tracking of pending assignments or requests for information from internal and external contacts.

% FTE 1.0

Hiring Range $74,879.81 - $95,471.75

Education

• Master’s degree with a minimum of 3 years Health Education, Research, Training, Clinical Services & Community Engagement or similar including 2+ years leading health programs is required.
• Most relevant degree areas include public health, health promotion, health policy, healthcare administration, social work-related degree, or health education. Degrees in other fields may be considered with evidence of sufficient university-level coursework and/or professional continuing education in the areas listed above.

Required Licensing/Certification

Certified Health Education Specialist (CHES), Certified in Public Health (CPH), Community Health Worker (CHW), or Community Health Worker Instructor (CHWi) preferred.

Knowledge, Skills, and Abilities

Skill in:

• Demonstrated skills in computer software applications (e.g., Microsoft outlook, Teams, office 365)
• Ability to work in a team-based environment.
• Conscience to details in study planning, data collection and analysis
• Cultural competency and sensitivity to the needs of diverse populations
• Ability to work independently, collaboratively, and exercise sound judgment
• Detail oriented, ability to problem-solve, and decision-making
• Multitasking and time management
• Excellent interpersonal skills, written and verbal skills and public speaking skills
• Demonstrated experience in effective conflict management and resolution

Ability to:

• Independently use technology, and virtual meeting platforms
• Learn/adapt to new processes and adhere to organizational objectives
• Write scientific manuscripts and prepare posters for presentation
• Lead others and adhere to organizational objectives
• Travel locally, regionally and nationally to community engagement and outreach events, programs, activities or conferences related to job function with cost reimbursable under grant funding

Work Experience

• Proven track record of successfully managing research projects from inception to completion.
• Bilingual e.g.: Spanish, Asian dialects, etc.
• CITI (GCP/Human Subjects) credentialling and knowledge of regulatory requirements
• Supervisory experience (hiring, coaching, performance management)
• Ability to maintain the security or integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment or water treatment system.

Working/Environmental Conditions

• In-office setting with some local travel within the greater Houston area is expected (~25%) with mileage reimbursement
• Willingness to work flexible hours (possible evening/weekend)