Provide guidance and oversight to students, faculty, and staff
while ensuring projects align with institutional policies, academic
requirements, and strategic priorities.
Evaluate project outcomes and recommend improvements to
strengthen graduate services and operations.
Graduate Student Support Coordination and Team
Leadership
- Provide day-to-day leadership and guidance to a team of
Graduate Student Support Coordinators, ensuring consistent,
high-quality service delivery and application of graduate policies
and procedures.
- Facilitate team communication and meetings, coordinate training
and onboarding, support staff development, and assist with complex
or escalated student issues to promote effective and consistent
student support.
Accelerated Program Advising and Degree Completion
Support
- Provide comprehensive advising and administrative support for
students in the Grad Track Pathway program, ensuring compliance
with program and institutional requirements.
- Review plans of study, monitor academic progress and degree
requirements, and provide ongoing guidance on program sequencing,
credit application, and academic policies.
- Collaborate with academic departments to maintain accurate
program requirements, forms, documentation, and advising resources,
while providing guidance to faculty and staff on graduate policies
and complex student situations and maintaining accurate student
records and reports.
Thesis and Dissertation Format Review
- Review theses and dissertations to ensure compliance with
established Missouri University of Science and Technology
formatting requirements and specifications.
- Meet with students to troubleshoot formatting concerns and
provide guidance on document preparation standards.
Thesis and Dissertation Formatting Instruction and
Support
- Provide training and instructional sessions to graduate
students on proper thesis and dissertation formatting in accordance
with university requirements and Graduate Faculty standards.
- Develop and deliver separate guidance and instructional
materials for Microsoft Word and LaTeX users to support accurate
document preparation.
Additional Responsibilities
- Perform other duties as assigned in support of graduate
education operations and institutional goals.
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and
experience and at least 3 years of experience from which comparable
knowledge and skills can be acquired is necessary
Preferred Qualifications
- Strong communication skills, excellent attention to detail, and
the ability to work effectively both as part of a team and with a
highly diverse population.
- Working knowledge of student information systems, academic
management and workflow platforms, and Microsoft Office
applications, with the ability to learn and effectively utilize
institution-specific software and technology, such as PeopleSoft,
Kuali, Stellic, and related systems.
Anticipated Hiring Range
The anticipated hiring range for this position has been established
as $53,976-$65,000 annually.
Salary is determined by a variety of factors, including but not
limited to, the individual’s particular combination of education,
skills, and experience, as well as organizational
requirements.
Your total compensation goes beyond the number on your paycheck.
The University of Missouri provides generous leave, health plans,
and retirement contributions that add to your bottom line.
Grade: GGS 10
University Title: PROGRAM MANAGER II STUDENT SUPPORT SERVICES
To review the University of Missouri’s Staff Compensation Structure
you can view the Job Code detail page. Internal applicants can
determine their university title by accessing the Talent Profile
tile in myHR.
Application Deadline
Applications will be accepted until this position is filled.
Sponsorship Information
Employment visa sponsorship is not available for this
position.
Benefit Eligibility
This position is eligible for University benefits. As part of your
total compensation, the University offers a comprehensive benefits
package, including medical, dental and vision plans, retirement,
paid time off, short- and long-term disability, paid parental
leave, paid caregiver leave, and educational fee discounts for all
four UM System campuses. For additional information on University
benefits, please visit the Faculty & Staff Benefits website at
https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement
Equal Employment Opportunity
The University of Missouri is an
Equal Opportunity Employer.
To request ADA accommodations, please call the Office of Equity
& Title IX at 573-341-7734.
Apply for Job
Job Title PROGRAM MANAGER II STUDENT SUPPORT SERVICES
#00035909
Job ID 60689
Location Rolla
Department Office of Graduate Education
Job Family Student Support
Business Unit Missouri S & T
Posted Date 08/17/2026
Close Date Open Until Filled
