Program Manager L2 (Loans)

Job Summary

The Program Manager works with many levels of leadership and staff to manage program efforts based on industry best practices; works as the single point of contact for facilitation and communication of program goals, deliverables, and schedules, and must be an excellent communicator; various levels of documentation will be produced at each stage of the program and the program manager is often the person who creates these with input from others.

This position may supervise: Assigned Staff

Responsibilities

• Establish goals, objectives, and evaluation criteria for programs; evaluate program effectiveness on an ongoing basis
• Manage day-to-day operational aspects of programs, including planning scheduling, and monitoring activities; Assist with developing and formalizing program scope; assign resources and set deadlines
• Recommend, update, and support programmatic policies and procedures
• Develop and maintain effective relationships with program sponsors, stakeholders, teams, and others to assess needs and existing program methodology
• Research and identify funding and resources to support programs; Track timelines and budgets, report status, and resolve or escalates issues as necessary
• May assist with developing and distributing publications, resources, and program or marketing materials
• Participate in strategic and operational planning for programs
• Perform other job-related duties assigned

Required Qualifications

Educational Requirements
High School Diploma/GED or Vocational School Diploma

Required Experience
Up to two years of job-related experience

Preferred Qualifications

Additional Preferred Qualifications
Two to four years of job-related experience

Preferred Educational Qualifications
Bachelors degree

Knowledge, Skills, & Abilities

SKILLS
Proficiency with MS Office (Word, PowerPoint and Excel) Experience with the Financial Aid module in Banner at an institution of similar size and type.