Program Manager, Learning and Technology Adoption

letter addressing how you meet the minimum and preferred qualifications We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications - use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. If you have questions about the application process or the position, please reach out to fass@uoregon.edu. Department Summary Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon. Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility. The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university. Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures. Position Summary The Program Manager for Learning & Technology Adoption leads programs, training, events, and initiatives that support the effective use of technology, services, and processes across the University of Oregon. This role enables faculty, staff, and campus partners to adopt tools and practices that improve learning, workflows, and service delivery. Working in a collaborative, matrixed environment, the Program Manager partners across Information Services and the broader university community to translate institutional needs into scalable learning programs. The role leads through influence, balancing strategic planning with hands-on execution. The Program Manager guides programs from concept through execution, aligning goals and outcomes across stakeholders. The role advances institutional priorities by delivering high-impact learning experiences, supporting technology adoption, and establishing sustainable practices for training, evaluation, and continuous improvement. Minimum Requirements • Three (3) years of experience planning, coordinating, and delivering complex events from concept through execution, including managing logistics, coordinating across teams or external partners, and influencing stakeholders without direct authority. • Five (5) years of experience designing and delivering training, learning, or educational content for professional or adult audiences using a variety of delivery modalities (e.g., in person, virtual, hybrid, or asynchronous). • Demonstrated ability to achieve measurable outcomes by improving workflows, learning experiences, service delivery, or decision-making, with documented examples of impact. • Demonstrated ability to operate effectively in ambiguous or evolving environments by defining direction, prioritizing work, and driving progress to completion. Professional Competencies • Communicate complex information clearly and effectively in writing, verbally, and through multimedia formats; present and facilitate discussions for diverse audiences • Manage and prioritize complex, multi-faceted work using strong organizational and project management skills. • Build and sustain strong relationships with faculty, staff, students, and stakeholders to assess needs, align expectations, and achieve outcomes. • Quickly learn new technologies and translate technical information into clear, engaging learning materials across formats (presentations, e-learning, instructional aids). • Take initiative and deliver results in evolving environments by identifying opportunities, defining direction, prioritizing work, and driving progress. • Demonstrate attention to detail, professionalism, and responsiveness. • Deliver high-quality customer service and contribute to a respectful, safety-conscious workplace. Preferred Qualifications • Experience driving adoption and sustained use of tools, systems, or processes through training, communication, change management, and stakeholder engagement strategies. • Experience planning and delivering large-scale or high-impact programs or initiatives (e.g., conferences, institutional rollouts, multi-session programs, or campus-wide campaigns). • Experience working in complex or matrixed organizations, such as higher education, government, research, or large nonprofit environments. • Experience delivering projects from concept through completion with minimal oversight. FLSA Exempt: Yes All offers of employment are contingent upon successful completion of a background check. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here . In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online . To apply, visit https://careers.uoregon.edu/en-us/job/536843 je-d7d05e3876f64b2cbc546e7db5cf583c