Program Manager, Policy, Compliance and Conflicts

Unit: Audit MBU

Department: Audit and Compliance Services

Position Primary Purpose and General Responsibilities

The Program Manager has the primary responsibility of assisting the Chief Ethics and Compliance Officer (CECO) with the continued development and implementation of the corporate compliance programs related to policy, state and federal regulatory compliance, and conflicts of interest.

In this role, the Program Manager will lead and provide expert technical assistance to highly visible, sensitive, and multifaceted projects. The Program Manager will be responsible for balancing several projects simultaneously; this includes, providing assistance in setting strategic direction of the policy, compliance & conflicts monitoring programs, developing project plans, providing high quality project management, analytic support services, and technical expertise to a broad array of issues. The Program Manager will primarily focus on: the university’s policy program, regulatory compliance coordination, and the university’s comprehensive and decentralized conflicts of interest/commitment disclosure process. In addition, the Program Manager will be the primary or secondary investigator on cases involving potential violations of university policy, and perform ad hoc duties as requested by the CECO in support of the ICO team.

Minimum Qualifications

• Excellent written and verbal communication development and delivery skills
• Excellent analytical ability
• Excellent research and decision-making skills
• Highest degree of professionalism, civility and ability to maintain confidentiality
• Ability to collaborate, work and lead projects/initiatives in a team environment
• High level of emotional intelligence
• Exceptional interpersonal and relationship building skills
• Ability to work independently and to manage and meet multiple priorities
• Ability to plan short term and long-term goals
• Demonstrated organizational skills
• Strong data analysis capabilities with ability to understand and problem solve complex scenarios, and conduct and interpret quantitative and qualitative analyses;
• Able to define problems, collect data, establish facts and draw valid conclusions; effectively present information and respond to questions from manager and others; Able to create and use systematic approaches to problem solving and troubleshooting;
• Facility with technology and the ability to quickly learn new software. Proficient to advanced knowledge using Word, Excel, PowerPoint and a basic centralization software management system for policy program and compliance documentation needs; proficiency with G-Suite software
• Strong project management skills with the capability to establish action plans, set clear goals, monitor and communicate progress, and follow through on all initiatives to completion
• Experience with developing and implementing regulatory compliance monitoring programs
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Qualifications

• Education / Experience: Master’s Degree; Juris Doctor; 4-6 years experience in similar field
• Considerable experience working within higher education, a compliance and ethics focused or ethics forward organization or regulated industry or experience working with regulated activities, with corporate compliance, risk management, legal internal audit within an academic or research setting
• Experience investigating policy related concerns or human resource issues
• Certification in Compliance, either CCEP, CHC, LPEC or related, or interest and ability to obtain certification within the first 12 months of employment
• Familiarity with federal, state and local regulations governing research and/or privacy and other areas of university operations. Knowledge in assessing, designing, structuring and implementing compliance initiatives. Experience in analyzing regulations, data and information
• Outstanding written and verbal communication skills; detail oriented. Strong analytical skills in reviewing current and proposed compliance regulations. Ability to interpret data and identify trends, including statistical analysis
• Evidence of significant work experience with unique and different projects and populations / leading and working with cross-functional teams in which project management techniques are used. Such management techniques used would include: needs assessment; recommendations to management; development and documentation of policies and procedures; oversight of project implementation; compliance reviews; and reports of findings to management

Salary Range: $80,000 - $90,000

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt

Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 92523 - Open