Overview
This position has been budgeted for $6,250.00 - $6,666.67 per month depending on qualifications and is non-negotiable.
Established in 1943, the mission of the SDSU Research Foundation (SDSURF) is to support the research objectives of San Diego State University by helping faculty and staff find, obtain, and administer funding for their research and sponsored programs. SDSU achieved its strategic plan goal of becoming an R1, premier public research university in early 2025 furthering discoveries, interventions, and solutions that improve communities and change the world. SDSURF provides the full life cycle of grants services to faculty and staff to further their important work.
Function of the Unit
San Diego State University Career Services is an award-winning, outcomes-focused career center known for innovation, strategic partnerships, and a forward-thinking approach to student success and workforce development. Likely the largest career center at a college or university in California, SDSU Career Services operates at a scale that reflects the size, complexity, and ambition of the university and the regions it serves.
As a federally affiliated career services provider leading programs funded by the California Employment Development Department (EDD) through Workforce Innovation and Opportunity Act (WIOA) resources authorized by the U.S. Department of Labor, SDSU Career Services operates at the intersection of higher education, workforce development, employer engagement, and economic mobility.
Purpose of the Position
The Program Manager is responsible for the planning, implementation, oversight, and continuous improvement of workforce development programs serving Youth and other designated populations. These programs primarily support students, including prospective students from feeder schools and partner organizations, as well as youth and students from K-12 school districts, community colleges, and community-based organizations throughout the Greater San Diego Metropolitan Region.
Programs are designed to support individuals facing barriers to education and employment, including low-income individuals, students with disabilities, justice-involved individuals, foster youth, pregnant or parenting youth, individuals experiencing homelessness, and other priority populations identified by funding partners.
This position supports participant success through career development, workforce readiness, work-based learning, education and employment pathways, supportive services, and industry engagement while ensuring compliance with program, funding, and performance requirements.
In addition to managing assigned programs, participants, sites, and partnerships, the Program Manager provides leadership and oversight for the overall project. This position serves as the primary representative and spokesperson for a new program called GenAI. The program manager is accountable for the overall performance, compliance, risk management, implementation, and successful execution of the project. The Program Manager oversees program implementation across multiple locations and teams, supports program staff in achieving performance and compliance goals, and ensures all project activities align with organizational, contractual, regulatory, and funding requirements.
Program Management & Administration: 40%
- Serve as the primary representative, spokesperson, and lead point of contact for the grant, funding partners, stakeholders, and assigned programs.
- Provide leadership, oversight, and direction to the program team.
- Maintain accountability for the overall success of the project, including performance outcomes, contractual deliverables, compliance requirements, risk management, operational effectiveness, and participant success.
- Oversee program operations, service delivery, and workforce development activities across assigned locations, populations, and teams.
- Provide leadership, supervision, guidance, and workflow coordination for Program Managers and assigned staff.
- Assign, prioritize, adjust, and reallocate responsibilities, resources, and project activities to support program goals and operational needs.
- Ensure compliance with funding requirements, policies, regulations, reporting standards, documentation requirements, and quality assurance expectations.
- Identify, assess, mitigate, and resolve operational, programmatic, compliance, fiscal, and participant-related risks and challenges.
- Monitor project performance, participant outcomes, budgets, data integrity, and contractual requirements, implementing corrective actions and continuous improvement strategies as needed.
- Represent the project in meetings, presentations, audits, monitoring reviews, compliance reviews, and stakeholder engagements.
- Perform other duties and responsibilities as assigned.
Workforce Solutions: 25%
- Oversee and support participant-facing service delivery, including eligibility, enrollment, case management, career development, workforce readiness, training, work-based learning, employment, and supportive service activities.
- Ensure participant services are aligned with program goals, contractual outcomes, funding requirements, and individual participant needs.
- Monitor participant progress, service quality, engagement, retention, outcomes, and barriers to success, implementing corrective actions or service adjustments as needed.
- Coordinate workforce development activities across assigned locations, populations, and teams to support participant success and program performance.
- Build and maintain relationships with participants, educational institutions, community organizations, workforce development stakeholders, and other partners that support participant access, success, and outcomes.
Industry Relations: 25%
- Support employer engagement, job development, industry partnerships, and workforce learning opportunities aligned with participant and labor market needs.
- Build and maintain relationships with employers, industry partners, business associations, workforce boards, chambers, funders, and other workforce development stakeholders.
- Identify and cultivate employment, internship, work-based learning, training, and industry-aligned opportunities for participants.
- Represent the project in employer, industry, partner, and stakeholder engagements to promote program goals and expand opportunities for participants.
- Ensure industry relations activities are aligned with labor market needs, participant goals, employer expectations, and grant outcomes.
Other Duties as Assigned 10%
Qualifications
Knowledge and Abilities
- Workforce development program coordination
- Case management practices
- Job development, business services, and employer relations
Education & Experience
- Bachelor's degree and/or equivalent training and administration work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
- Five years of progressively responsible experience in office or administrative environment
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