Program Officer I - Financial Aid

Evaluate student eligibility based on established donor or CSN guidelines and enter data into the appropriate systems.

Ensure all documents are properly scanned, recorded, and stored following record-keeping protocols.

Process awards in a timely and compliant manner to support financial aid disbursement dates and retention efforts.

Serve as a resource for students and families by providing clear, supportive guidance on scholarship and financial aid processes.

Participate in outreach events at all CSN locations, delivering financial aid, scholarship, and general college information to prospective and current students and their families.

Communicate with students, parents, faculty, donors and staff by phone or email to request additional documents or clarify information as needed. Document efforts in the student's record via PeopleSoft.

Protect all personal and financial information in compliance with FERPA and institutional data security protocols.

Participate in training and staff meetings to remain current on policies, tools, and best practices.

Contribute to and update as needed the Scholarship Policies and Procedures and Scholarship Calendar.

Collaborate closely with other relevant departments as necessary.

Complete other related duties as assigned.

Minimum Qualifications:

• Bachelor's degree from an accredited college or university in business or public administration, or other discipline related to the program assignment; OR graduation from high school or equivalent education and two years of para-professional program support experience equivalent to an Administrative Assistant III in Nevada State service which required the application of State and/or federal laws, policy and procedures; reviewing documents prepared by others for program compliance determinations; or preparing reports which summarize financial and statistical information; OR an equivalent combination of education and experience as described above.
  
  

Preferred Qualifications:

• Knowledge of federal and state financial aid regulations.
  
  
• Experience working with PeopleSoft or a similar student information system.
  
  
• Bilingual skills (especially Spanish) are highly desirable.
  
  
• Experience working in higher education, particularly at a community college.
  
  
• Familiarity with scholarship processing and reconciliation.
  
  
• Minimum of 2 years of experience in financial aid.
  
  
• Proficiency with Microsoft Excel and managing data and queries.
  
  
• Strong communication, time management, and organizational skills.
  
  
• Ability to work in a fast-paced, high-volume environment with attention to detail and confidentiality.
  
  

Scheduled Hours:

Monday-Friday 8am-5pm

Must be available to work at multiple CSN campuses, including North Las Vegas and Henderson, as needed.

Starting Salary

Grade 31, Step 1 - $54,434.16

Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.

*This position is contingent upon ongoing and available funding.

The College of Southern Nevada offers a generous benefit package, including an excellent 19.25% PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 12 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long term care, short term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents. Perks encompassing on campus employee discounts, professional and personal development opportunities; and statewide employee purchase programs. Join a dynamic team investing in our future, Students First.​

Exempt

No

Full-Time Equivalent

100.0%

Required Attachment(s)

To be considered for this position, please upload the following documents to your application:

• Resume - List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.
  
  
• Cover letter.
  
  
• Unofficial College Transcripts (optional) - If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the job posting.
  
  

For more details on this position, please visit our website: My Career at CSN.

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

Posting Close Date

08/14/2026

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.



To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/CSN-External/job/CSN---Charleston-Campus/Program-Officer-I---Financial-Aid_R0152825

About Us
The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.

The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a person's age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion. je-b75b1e3ce767444faad9b99894e61d4f