Advertising Summary: The mission of University Student
Health Services is to provide quality outpatient medical care and
public health services, which includes health education programming
that empowers students to become full participants in their health
care.
Unit: Student Affairs (Vice Provost) MBU
Department: Student Health
Department Summary:
Staff
Our staff includes employees from both the Monroe Park and VCU
Medical Center campuses.
Mission
The mission of University Student Health Services is to provide
quality outpatient medical care and public health services, which
includes health education programming that empowers students to
become full participants in their health care.
Patient Rights and Responsibilities
University Student Health Services is committed to providing an
environment which fosters quality health care for our patients. The
Patient Rights and Responsibilities outlines aspects of care which
patients are entitled to receive during their clinic visits. A copy
of the Patient Rights and Responsibilities is posted in the Student
Health lobby.
Duties & Responsibilities:
The Program Support Coordinator will provide administrative support
to the clinical staff, maintain inventory of the OTC medications
and expiration dates. The Coordinator will maintain the schedules
of the EHR system and report any scheduling concerns to the
Associate Administrative Director.
Typical Duties
- Provide administrative support for clinical services so that
patients are seen promptly and the clinic operates smoothly.
Schedule practitioners utilizing Pyramed software ensuring
appointments are scheduled accurately.
Maintain a patient appointment system and manage walk-ins.
Answer phones, schedule appointments, register patients by
verifying eligibility and reviewing patient information for
completeness and accuracy.
Manage daily clinic schedule and room assignments to ensure
proper clinic coverage and organization.
Monitor fiscal operations.
Organize medical records to ensure completeness and
availability of the records
Qualifications:
Minimum Qualifications
- Medical business office skills such as patient and clinician
management, medical records management, and fiscal operations are
necessary.
- Working knowledge of basic bookkeeping.
- Excellent professional customer service is a must.
- High School diploma or equivalent and at least two years
experience in business office experience.
- Demonstrated ability to work in and foster an environment of
respect, professionalism and civility with a population of faculty,
staff, and students from all backgrounds and experiences, or a
commitment to do so as a staff member at VCU.
Preferred Qualifications
- Experience in a business office in an ambulatory care setting
is preferred.
Salary Range: $40,000 - $43,000
Benefits : All full-time university staff are eligible for
VCU’s robust
benefits
package that includes comprehensive health benefits, paid annual
and holiday leave, generous tuition benefits, retirement planning
and savings options, tax-deferred annuity and cash match programs,
employee discounts, well-being resources, abundant opportunities
for career development and advancement, and more.
FLSA Exemption Status: Non-Exempt
Hours per Week: 40
Restricted Position: No
ORP Eligible: No
Flexible Work Arrangement: Fully Onsite
University Job Title: 22031N - Coordinator HS 1
Contact Information:
Contact Name: Chifawn
Taylor
Contact Email: chtaylo@vcu.edu