"Programme Officer"

About us

The School of Education, Communication & Society (ECS) has been at the forefront of teacher education and education research for over 130 years. Today we are renowned for our teaching and research expertise in science and mathematics education; language, culture and communication; and public policy.

We are a part of the Faculty of Social Science & Public Policy and are based at our Waterloo campus. For more information about the School please see our website: www.kcl.ac.uk/ecs

About the role

King’s College London is seeking candidates at all levels of experience with the drive and passion to deliver high quality customer service to support our strategic aims. This is an ideal opportunity to commence or further your career in Higher Education administration.

The School of Education, Communication and Society are looking for a Programme Officer to join our education team supporting teaching across the School.

The Programme Officer will act as a first point of contact for students and academic staff, providing a professional, supportive, responsive and personable service. The role organises support for processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems. It would be a great opportunity for anyone with a passion for supporting the delivery of excellent education from the heart of London.

This is a full-time post (35 hours per week), and you will be offered a fixed-term contract (maternity cover) until 18/12/2026.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent written and oral communication skills, including the ability to draft documents and correspondence
2. Excellent organisational and time management skills
3. Ability to work as part of a team and relate to a broad range of stakeholders in a professional and assured manner
4. Ability to work independently and take initiative
5. Strong numeracy skills and the ability to analyse complex data
6. Excellent working knowledge of Microsoft Office (including Excel) and the ability to quickly learn new systems
7. Excellent attention to detail and the ability to maintain a high level of accuracy at all times
8. Understanding of good customer service, and ability deliver this to a high standard

Desirable criteria

1. Demonstrated programme administration experience, preferably gained within a Higher Education context.
2. Experience of working in a customer-facing environment

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Grade and Salary: £34,713 - £38,127 per annum, including London Weighting Allowance

Job ID: 130506

Close Date: 24-Nov-2025

Contact Person: Liam Harney

Contact Details: Liam.harney@kcl.ac.uk