Description
The Programmer/Analyst – Student Data Systems and BI Reporting is a
technical expert within University Analytics and Institutional
Research (UAIR) responsible for building, maintaining, and
optimizing the university’s student data infrastructure. This role
focuses on SQL development, data automation, and Power BI
optimization to deliver accurate, timely, and accessible reporting
that supports institutional decision-making, student success
initiatives, and compliance with federal and state reporting
requirements.
The Programmer/Analyst works closely with UAIR analysts to design,
review, clean, and automate SQL code, creating reliable and
scalable queries, stored procedures, and ETL workflows. This
position also leads efforts to develop and maintain customized
student data reports for internal and external stakeholders,
ensuring that reports meet institutional standards, accreditation
needs, and regulatory mandates.
In addition, this role is responsible for enhancing and maintaining
Power BI dashboards to ensure data accuracy, real-time refresh
capabilities, role-based security, and intuitive visualization. The
Programmer/Analyst partners with the Office of Technology and other
teams to manage system integrations and data pipelines, leveraging
APIs and advanced automation tools to maintain a unified and
efficient institutional data ecosystem.
This position requires a deep understanding of relational database
design, query optimization, data governance practices, and business
intelligence tools to provide campus leadership, regulatory
agencies, and other stakeholders with actionable insights that
inform enrollment management, retention strategies, and overall
student success efforts.
Examples of Duties
Esse ntial Responsibilities:
Data Systems Development & Programming
- Design, develop, and maintain complex SQL scripts, stored
procedures, ETL processes, and APIs to extract, transform, and load
student data from institutional systems such as Banner, Workday, or
other enterprise platforms.
Write, optimize, and document custom code and automation
scripts in SQL, Python, R, or other supported programming languages
to streamline reporting and analytics.
Implement and maintain secure, scalable, and efficient data
models to support student success and institutional analytics.
Serve as a subject matter expert on database architecture and
integration, ensuring systems are configured and maintained to
support long-term analytics needs.
Business Intelligence & Dashboard Management
- Design, implement, and manage Power BI dashboards and
visualizations to provide actionable insights on enrollment,
retention, graduation, and other student success metrics.
- Regularly update and validate dashboard data sources to ensure
accuracy and consistency.
- Collaborate with analysts, leadership, and campus stakeholders
to create self-service data tools and visualizations.
- Evaluate emerging BI tools and features, recommending upgrades
or enhancements to existing solutions.
Reporting, Analytics, & Data Quality
- Build and maintain automated reporting pipelines to deliver
accurate and timely reports for internal and external stakeholders
(e.g., IPEDS, state and federal agencies).
- Conduct audits and data integrity checks to ensure the accuracy
and consistency of institutional student data.
- Partner with institutional leaders to create predictive models
and actionable reporting to inform enrollment management,
retention, and strategic initiatives.
- Translate technical processes into user-friendly documentation
and guides to ensure transparency and consistency.
Collaboration, Support & Innovation
- Work closely with Information Technology Services to maintain
secure access, role-based permissions, and governance standards for
all data systems and dashboards.
- Provide technical consultation, training, and support to UAIR
team members and campus partners to improve their use of data and
reporting tools.
- Participate in cross-functional data governance and analytics
committees, contributing technical expertise to university-wide
data strategy efforts.
- Stay current on industry best practices in business
intelligence, data engineering, and analytics to continuously
improve UAIR’s data infrastructure.
Reporting & Presentation
- Prepare well-organized, accessible reports, presentations, and
proposals that clearly communicate key findings and insights.
- Utilize statistical tools and data visualization software to
effectively summarize and present data.
Process Improvement & Documentation
- Recommend and implement enhancements to data management systems
and processes.
- Maintain comprehensive documentation for all data analysis,
management, and reporting activities.
Institutional & External Data Reporting
- Analyze and interpret data for institutional and external
reporting, ensuring accuracy and consistency.
- Develop and maintain reports and dashboards to support
decision-making across the institution.
Ad-hoc Analysis & Dashboards
- Assist in developing self-service reports and dashboards for
institutional stakeholders, enhancing access to accurate
data.
- Perform ad-hoc data collection and analysis to meet the needs
of various constituents across the institution.
Project Management & Collaboration
- Manage multiple complex projects concurrently while ensuring
timely completion and high-quality results.
- Work independently and collaboratively with team members on
data analysis and reporting tasks.
Documentation & Efficiency
- Maintain documentation of data processes, ensuring transparency
and repeatability.
- Propose process improvements to enhance efficiency in data
management and reporting.
Typical Qualifications
Education:
- Bachelor’s degree from an accredited institution of higher
education in business, computer science, CIS, economics,
statistics, mathematics, or related field required.
- Master’s degree in business, statistics, economics, CIS,
computer science, mathematics, student affairs, higher education,
or related field preferred.
Experience:
- Minimum of two years of experience utilizing evaluation and
analytic software (for example, Excel, SPSS, Qualtrics, Survey
Monkey, etc) required.
- Expertise in Microsoft Excel, including advanced features such
as pivot tables, VLOOKUP/XLOOKUP, data visualization tools, and
formula creation (required).
- Expertise in PL/SQL development, including writing and
optimizing scripts, stored procedures, and complex queries for
enterprise-level systems (required).
- Experience designing and managing Power BI dashboards, reports,
and data models with a focus on accuracy, security, and
accessibility (required).
- Demonstrated project management experience and attention to
detail
- Demonstrated ability in statistical analysis and
interpretation
- Demonstrated ability in data presentation
- Demonstrated strong interpersonal and verbal communication
skills
- Demonstrated proficiency in written communication skills
- Demonstrated ability to work with diverse
groups/populations
- Thorough knowledge of statistics and the ability to understand
and analyze qualitative and quantitative information required
- Experience with sophisticated information management tools
required
- Experience in data manipulation required
- Advanced proficiency in Excel preferred
- Experience with BANNER LMS preferred
- Experience completing or contributing to IPEDS and other
federal reports for National Center for Education Statistics ( NCES
) preferred.