direction and implementation support for state driven programs, and to ensure programmatic outcomes goals for all programs are achieved. Successful candidate will be detail oriented and have strong oral and written communication skills. The role requires ability to travel to Michigan Works! service centers and businesses in the Great Lakes Bay Region and beyond to perform job duties. This is a grant funded position. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: Supervise the Employment Services Manager & team, Business Services Manager & team and Trade Assistance team. Maintain knowledge of, interpret, and implement program guidelines for multiple applications of TAA, ES and Business Services Communicate and train team managers on program updates and requirements Responsible for program and human resource management in the absence of any program manager Review and synthesize data provided from internal reports, analysis and audits to determine programmatic improvements and achievement of goals Work in close collaboration with the Chief Operating Officer of Great Lakes Bay Michigan Works! while implementing program improvements and new offerings Ensure mangers are in compliance with all program regulations Actively participate in program audits Responsible for monitoring program metric goals established by Great Lakes Bay Michigan Works! administration and provide accurate timely summary reports to Administration Attend public events to provide program support and outreach as directed by Great Lakes Bay Michigan Works! Administration Participate in strategic planning with Great Lakes Bay Michigan Works! Report regularly to Director Workforce Strategies any human resource needs and program progress to ensure the best quality of customer service is delivered by Delta College employees on assignment Serve as liaison between Delta College and Great Lakes Bay Michigan Works! program managers Required Qualifications: Bachelor's Degree in business, management or related field Evidence of intermediate skill level in Microsoft Excel, Word and Outlook Minimum of three years of experience in reading, interpreting, analyzing data and applying regulations, guidelines and/or laws Minimum of five years supervisory experience Demonstrated business acumen Additional Experiences Considered: Master's Degree in business, management or related field 6 + years of management work experience Two or more years additional Michigan Works or other industry certifications for training in state or federal employer assistance programs Special Instructions to Applicants: Complete an on-line application and attach a cover letter with position title, resume and copies of transcripts (official transcripts required upon hire) and/or certifications and licenses. Application Deadline: Position will remain open until filled. First consideration will be given to applications received by January 2, 2026. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified. Status: Full Time – Starting Salary: $74,881 – 83,858, commensurate with qualifications and experience Open Until Filled: Yes