training activities. Develop innovative approaches. Assist with troubleshooting and root cause analysis. Facilitate discussions and consensus among various project stakeholders. Research, evaluate, and recommend future initiatives and technology for the University. Provide technical guidance and leadership to ensure the success of enterprise-wide information technology applications and projects. Coordinate information technology governance activities. Oversee digital transformation initiatives. Serve as the primary interface with the campus community and with external consultants. Assist the Vice President in evaluating the department’s effectiveness and efficiency in meeting operational and program goals, as well as initiatives for new programs and projects. Other duties as assigned.
Education:
A Bachelor’s degree is required.
Experience:
A minimum of five (5) years of IT customer service and technical project management experience is required. An understanding of technology and business applications is required. Experience as Lead IT Project Manager with a blend of program management, business analysis, and various IT technical skills preferred. Customer service/relationship management experience, deployment of large IT system implementation managing complex technical challenges. Excellent written, verbal, and public speaking communication skills with demonstrated experience improving customer satisfaction in a technical environment.
Knowledge Skills and Abilities :
PMP certification preferred.
Conditions of Employment :
This is a grant-funded position.
Please be advised, COVID-19 vaccinations are encouraged but not required for faculty and staff to be employed at Bowie State University. This protocol is subject to change.
Other :
Non-Union position.
Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave and annual leave; 10 paid holidays per year, tuition remission and supplemental retirement.
Quick Link for Internal Postings: https://bowiestate.peopleadmin.com/postings/3571