Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members.
Salary: Non-Exempt/Hourly
Location: Brea, CA
Manager: Veronica Lopez
Estimated Pay Range: $63,000.00 – $85,000.00
Job Summary:
The Project Coordinator will plan, schedule, implement, communicate, and monitor projects as a liaison between the sales team and coordinators. This position will work to provide reliable reporting, improved metrics and forecasting and increased customer satisfaction and retention through cross-team collaboration and communication.
Supervisory Responsibilities:
• None.
Duties/Responsibilities:
• Ability to manage and book customer purchase orders (PO’s) in Customer Relationship Management (CRM) system.
• Generate equipment submittals.
• Set up purchase orders and release equipment to production.
• Process stock orders and coordinate shipments/will call.
• Upload orders, acknowledgements and track effectively.
• Update costs and shipping lead times as appropriate.
• Act as a liaison between company, customers, and vendors
• Notify customer of shipped material/order and provide tracking information.
• Manage warranty claims, Return Merchandise Authorization (RMAs) and communicate to customer.
• Arrange start-up with the Service Team.
• Perform other related duties as assigned.
Compensation details: 63000-85000 Yearly Salary
PI7a5bed012dbb-38265-41014341
Requirements
- <p><strong>Required Skills/Abilities: </strong></p><p>• Excellent interpersonal and customer service skills.</p><p>• Ability to manage difficult customers and situations during phone conversations or in person.</p><p>• Exhibits high-level problem-solving capabilities.</p><p>• Manages and prioritizes multiple tasks.</p><p>• Excellent organizational skills and attention to detail.</p><p>• Excellent written and verbal communication skills, transparent communication style.</p><p>• Excellent time management skills with a proven ability to meet deadlines. </p><p>• Familiar with CRM program(s) and creating heightened productivity through accuracy.</p><p>• Proficient in Microsoft Office Suite or related software.</p><p><br /></p><p><strong>Education and Experience:</strong></p><p>• High School diploma or equivalent required; Associate degree is preferred.</p><p>• At least two years of experience in related disciplines (Construction/Customer Service/HVAC industry preferred)</p><p><br /></p><p><strong>Physical Requirements: </strong></p><p>• Prolonged periods of sitting and working at a computer. </p><p>• Frequent use of a computer, keyboard, telephone, and other standard office equipment. </p><p>• Ability to communicate effectively in person, by telephone, and through virtual meeting platforms. </p><p>• Occasionally required to stand, walk, bend, reach, or lift and carry items weighing up to 20 pounds. </p><p>• Ability to remain productive in a fast-paced environment while managing multiple priorities and meeting deadlines. </p><p>• On-site and in office, we are unable to provide relocation for this role.</p><p><br /></p><p><br /></p><p><em>At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions.</em></p><p><br /></p>