Academic ConnectProject Leadership Programme Support
Organisation: Cranfield University
Faculty or Department: Commercial
Based at: Cranfield Campus, Cranfield, Bedfordshire
Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered.
Contract type: Fixed term contract
Fixed Term Period: For 3 years
Salary: Full time starting salary is normally in the range of £37,897 to £45,580 per annum, with potential progression up to £52,067 per annum
Apply by: 12/04/2026
Role Description
The Cranfield University Commercial Team welcomes applications for the Project Leadership Programme. We are seeking candidates with substantial Programme Management experience within and Executive or Higher Education environment, particularly those with a strong track record of working with public sector clients.
About the Role
The Programme contract requires the delivery of consistently high standards of customer service to programme delegates, our client and partners, alongside effective support for internal stakeholders (primarily Faculty members and Associates delivering the Programme). In this role, the successful candidate will provide efficient, accurate and proactive programme support to delegates on the Project Leadership Programme, while also promoting their wellbeing throughout their time at Cranfield.
The successful candidate will work specifically on this contract, focused on providing a fully integrated, cost-effective and progressive service in support of the Project Leadership Programme (PLP), aligned to the SLAs set out in the contract. They will work aligned with the PLP Programme Director and delivery team to build and maintain relationships with the key client, whilst ensuring all events are delivered on time and to a high standard.
About You
With prior experience of working in service delivery roles, you will be able to demonstrate a track record of devising and delivering relevant, well-planned, engaging and innovative events. You will have significant and relevant work experience in client-facing roles and will also be able to demonstrate your ability to lead and manage a team.
Fully conversant with Microsoft Word, Excel and PowerPoint, you will also be experienced in using large customer contact databases and working with web software. Professional and credible, with a passion for delivering excellent customer service, you will also be able to demonstrate that you are able to work with a high level of accuracy to deliver our programmes on time and to the standards required. A background in Higher Education would be an advantage.
Working Arrangements
Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.
How to apply
For an informal discussion about this opportunity, please contact Louise Gardener, Acting Head of Business Operations, on (E): louise.gardener@cranfield.ac.uk, or Krystle Coles, Apprenticeship Operations Manager, on (E): krystle.coles@cranfield.ac.uk
Please do not hesitate to contact us for further details on E: peoplerecruitment@cranfield.ac.uk. Please quote reference number 5260.
Closing date for receipt of applications: 12 April 2026
Faculty or Department: Commercial
Based at: Cranfield Campus, Cranfield, Bedfordshire
Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered.
Contract type: Fixed term contract
Fixed Term Period: For 3 years
Salary: Full time starting salary is normally in the range of £37,897 to £45,580 per annum, with potential progression up to £52,067 per annum
Apply by: 12/04/2026
Role Description
The Cranfield University Commercial Team welcomes applications for the Project Leadership Programme. We are seeking candidates with substantial Programme Management experience within and Executive or Higher Education environment, particularly those with a strong track record of working with public sector clients.
About the Role
The Programme contract requires the delivery of consistently high standards of customer service to programme delegates, our client and partners, alongside effective support for internal stakeholders (primarily Faculty members and Associates delivering the Programme). In this role, the successful candidate will provide efficient, accurate and proactive programme support to delegates on the Project Leadership Programme, while also promoting their wellbeing throughout their time at Cranfield.
The successful candidate will work specifically on this contract, focused on providing a fully integrated, cost-effective and progressive service in support of the Project Leadership Programme (PLP), aligned to the SLAs set out in the contract. They will work aligned with the PLP Programme Director and delivery team to build and maintain relationships with the key client, whilst ensuring all events are delivered on time and to a high standard.
About You
With prior experience of working in service delivery roles, you will be able to demonstrate a track record of devising and delivering relevant, well-planned, engaging and innovative events. You will have significant and relevant work experience in client-facing roles and will also be able to demonstrate your ability to lead and manage a team.
Fully conversant with Microsoft Word, Excel and PowerPoint, you will also be experienced in using large customer contact databases and working with web software. Professional and credible, with a passion for delivering excellent customer service, you will also be able to demonstrate that you are able to work with a high level of accuracy to deliver our programmes on time and to the standards required. A background in Higher Education would be an advantage.
Working Arrangements
Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.
How to apply
For an informal discussion about this opportunity, please contact Louise Gardener, Acting Head of Business Operations, on (E): louise.gardener@cranfield.ac.uk, or Krystle Coles, Apprenticeship Operations Manager, on (E): krystle.coles@cranfield.ac.uk
Please do not hesitate to contact us for further details on E: peoplerecruitment@cranfield.ac.uk. Please quote reference number 5260.
Closing date for receipt of applications: 12 April 2026
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