Project Manager (Admin)- Cardiovascular Critical Care
Department Summary
The Division of Cardiovascular Critical Care is excited to welcome a Project Manager to the administrative team within the Department of Cardiology. In this role, you will play a key role in driving strategic initiatives, supporting projects that foster divisional growth, and ensuring smooth day-to-day operations. You will also provide high-level clinical administrative support to division leadership, including the Division Chief, with responsibilities such as calendar management, scheduling, and coordination of meetings and activities.
Key Responsibilities
- Project Management: Manage a small project or phase(s) of a larger project from initiation/planning through the execution and delivery. Create work products and project deliverables independently. Understand and meet expectations for deliverable quality and timeliness. Conduct and/or support complex qualitative and quantitative analysis of project data, summarize findings, draw appropriate conclusions, and effectively communicate results to team. Manage communication to and relationships with key project stakeholders and institution-wide. Compose, edit, and deliver written and verbal communications. Facilitate group discussions. Keep team members appropriately informed. Consult with organizational stakeholders. Identify and use appropriate project management tools and concepts. Support research and project management for Divisional or Institutional projects across all phases of the project life-cycle. Develop tools and processes and provide ongoing support.
- Administrative Support for Physicians & Program: Provide administrative support to the Division leadership including the Division Chief, including calendar management, triaging calls, coordinating meetings, attending team huddles, and supporting team operations.
- Patient Scheduling & Registration: Schedule and register patients for visits and ancillary services; manage new patient intakes and pre-appointment record requests; enroll patients in the portal. Collect and process demographics, insurance, referral, and billing data; transcribe treatment info and manage clinical documentation.
- Systems & Technology Use: Utilize office and hospital systems (e.g., Microsoft Office, Epic) efficiently.
- Other duties as assigned.
Minimum Qualifications
Education: Bachelor's Degree or equivalent experience, Master's preferred. Area of study in Healthcare Management, Science, Business Administration or related field
Experience: Three years of relevant experience. One year of experience managing multiple complex projects preferred. The ability to effectively manage multiple demands and projects and/or proposals simultaneously within assigned department/division and to persuade and negotiate with peer level department heads and/or with external agencies/facilities on issues and programs that impact assigned department as well as several other large departments/divisions. Advanced knowledge of PC-based software applications (Excel, Word, PowerPoint) and manual and web-based applications for collecting/reporting data. Demonstrated ability to lead quality improvement and/or process improvement activities. For research efforts, ability to lead and conduct basic secondary research (e.g., literature reviews) and advanced quantitative and qualitative analysis.
Schedule: Monday-Friday, Hybrid
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