PT Workforce Development Assistant
Summary
This part-time position supports the daily operations of the Workforce Development department through coordination of WEDnetPA grant activities, administrative support, student assistance, and employer engagement. The position is responsible for assisting with workforce training enrollment, maintaining accurate records and reporting, supporting students throughout the registration process, and providing customer service to employers, students, and community partners. Reporting to the Executive Director of Workforce Development, the position helps ensure efficient program operations, compliance with grant requirements, and successful delivery of workforce training initiatives.
Work Schedule: 28 hours per week, Monday 9 a.m. to 3:30 p.m. (with ½ lunch) Tuesday - Friday, 9 a.m. to 3 p.m. with ½ lunch
Duties and Responsibilities
WEDNet
- Coordinate and administer all aspects of the WEDnetPA training grant program, including employer communication, documentation, reporting, and compliance requirements.
- Serve as a primary point of contact for employers, students, and community partners regarding workforce training programs and services.
- Provide student support through assisting with inquiries, enrollment processes, registration, orientation, and connecting students to workforce training opportunities and resources.
- Perform administrative and office support duties including scheduling, data entry, maintaining records, preparing reports, and managing departmental communications.
- Support workforce training operations, events, employer engagement activities, and special projects to ensure efficient program delivery and positive customer service experiences.
- Maintain accurate and confidential records in accordance with college, state, and WEDnetPA guidelines and procedures.
- Support the administration and implementation of grants, including assisting with documentation, data tracking, reporting, and compliance activities.
- Assist with grant-funded program operations by maintaining records, monitoring participant information, and supporting communication with students, employers, and funding agencies.
Work Study Tracking
- Manages, tracks, and forecasts financial resources for student employment and full-track funding.
- Ensures financial accountability through routine account reconciliations.
- Monitors student payroll strictly to prevent overpayments or exceeding awarded amounts.
- Assists in developing short- and long-term budget forecasts for all student employment and full-track funding.
- Analyzes historical spending trends to project future funding needs and identify potential deficits or surpluses.
- Communicates proactively with the Director of Career Development when student funding limits are approaching.
- Performs other duties as assigned.
Required Qualifications
Education or Work experience
- Associate’s degree from an accredited institution OR high school diploma or GED and 2 years’ experience as an office assistant or administrative assistant.
- Proficiency with Microsoft Office Suite, particularly Excel.
Certifications
- Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting).
Knowledge, Skills, Abilities
- Communication skills: Must possess strong communication skills to ensure that employees are kept informed of developments effectively, and to ensure that all appropriate staff are aware of issues.
- Ability to maintain confidentiality in working with students, staff, and the general public.
- Ability to work in a stressful and changing environment.
- Must have exceptional organizational skills.
- Ability to portray a professional and competent image and maintain confidentiality in working with students, staff, and the general public.
- Ability to use good judgment and critical thinking skills.
- Must possess a high level of the following work skills and behaviors: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge.
Preferred
- Accounting or budget management experience.
- Experience with financial tracking, payroll monitoring, and reconciliation of accounts.
- Experience working with student information systems, customer relationship management (CRM) systems, or workforce data management systems.
- Experience maintaining databases and preparing reports for internal and external stakeholders.
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