"Public Safety Ambassador"

Job Summary

Provides personal, equipment and real property security for faculty, staff, students and visitors within an assigned area of the University campus and community. Performs routine patrols to assist in providing a safer campus environment. Provides support services and assists first responders by performing functions and activities not exclusively reserved for sworn peace officers. Responsible for warning violators of rule infractions and assists with traffic and parking violations. Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).

Responsibilities

• Performs active and routine patrols (foot, bicycle or vehicle) of all campus areas according to established guidelines
• Provides regular surveillance of campus properties, including locking and unlocking buildings according to designated schedules
• Enforces University rules and regulations
• Assists with traffic and pedestrian control and parking violations
• Creates and maintains a positive public relation with the campus community by serving as a knowledgeable resource to students, staff and visitors providing directions and current campus event information
• Creates written reports and other documentation as necessary (i.e. patrol logs, incident reports, parking surveys, etc.)
• Provides outreach to campus community and establishes relationships with students, faculty and staff in order to foster trust with public safety
• Pursues additional knowledge, training and skills relating to job performance
• Functions as public safety first responder for non-criminal incidents, and performs support roles to sworn police officers
• Responds to, addresses, and documents alarm calls, medical emergencies/injuries, crisis situations, motor vehicle crashes, calls for service, complaints, lost/recovered property, reports of damage, public nuisance, criminal activity, suspicious circumstances, or hazardous/unsafe conditions. Contacts and coordinates with E-911, law enforcement, fire, and emergency medical responders. Provides on-scene support and assistance to first responders and/or sworn law enforcement personnel.
• Performs rescue functions at accidents, emergencies and disasters to include directing traffic, administering emergency medical aid, lifting, dragging and removing people from dangerous situations and securing and evacuating people from areas.
• Write police reports stemming from citizens in the field, on the phone, and at the police department.
• Mans safety check points or assigned reception points.
• Responds to low risk calls for service in the field by means of driving a university vehicle.

Required Qualifications

Educational Requirements

High School diploma or equivalent

Other Required Qualifications

Current, valid and unrestricted driver's license
CPR, AED and basic First Aid certification, or obtain within six (6) months of hire

Required Experience

One (1) year of related experience.

Preferred Educational Qualifications

An undergraduate or advanced degree from an accredited institution of higher education in a related field

Proposed Salary

The budgeted salary range is $19.60 to $24.52 per hour. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

ABILITIES

Ability to react calmly and effectively in emergency situations
Ability to understand, follow, and enforce safety codes, regulations, and procedures
Ability to detect problems and report information to appropriate personnel
Able to handle multiple projects at one time meeting assigned deadlines

KNOWLEDGE

Knowledge of current procedures regarding FEMA NIMS, ICS, and CERT protocols
Knowledge of public security codes, policies, and regulations
Ability to successfully conduct security patrols without direct supervision

SKILLS

Skill in performing building security and lock procedures
Skill in providing protection services to individuals on campus
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone etiquette