Quality and Data Analyst

Department Summary

The mission of The Arthur Ashe Student Health and Wellness Center (The Ashe Center) is to support UCLA students in the successful attainment of their educational goals through the personalized delivery of accessible, high-quality health and wellness services, rendered with kindness and competence, by diligent, dedicated professionals.Our comprehensive services include Primary Care, Gynecology Services, Immunizations, Travel Medicine, Physical Therapy, Specialty Clinics, Radiology & Laboratory, and Acupuncture - all under one roof! We are also pleased to offer additional services in the Ackerman Student Union: a full-service optometry center, U See LA Optometry, and the Bruin Health Pharmacy.UCLA's student health center and its suite of services consistently rank as best in the nation. Most recently, the wellness fintech brand Ness awarded UCLA and The Ashe Center as the healthiest college in the state of California.

Position Summary

The Quality and Data Analyst coordinates analytical support for The Ashe Center's clinical and business operations along with quality improvement and population health initiatives, including business analytics/performance metrics, and compliance requirements. Queries data from the Epic report databases, namely Reporting Workbench, SlicerDicer, Clarity and Caboodle. Performs queries of these databases for quality improvement projects and daily operations. Performs statistical analysis, prepares deliverables in preparation of various reports and presentations. Utilizes tools such as Tableau, real-time reporting in Epic, and various other programs that utilize the SQL programming language. Provides support to users through knowledge of clinical and business processes, documentation needs, workflows, and clinical and business practice standards, when adapting software and reporting platforms to meet their needs. Provides customer service, troubleshooting and maintenance to report users. Supports the Quality Department to develop metrics and analytics that support leadership in making decisions for improvements to meet present and future needs.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 3+ Years relevant professional level experience working with clinical information systems. (Required)
• 3+ Years Professional level experience working with clinical information systems and developing reports (Required)
• 3+ Years in documentation and reporting, with the ability to select and run queries, collect and analyze system performance data, and produce substantive reports and analyses. (Required)
• Knowledge and intermediate level experience working with Transact SQL, Crystal Reports 11, OLAP structures, Business Objects, Tableau, Cognos, SAS and/or other related technologies. (Required)
• Extensive experience and working knowledge of all MS office products. Knowledge and experience of database management technologies. (Required)
• Thorough knowledge of all relevant clinical informatics software and technology, and the complex concepts, principles, policies, methodologies, and industry standards and practices involved with patient care and electronic medical data management in the UC health care system. (Required)
• Comply with UCLA training regarding confidential information related to personal information. (Required)
• Demonstrated knowledge of federal HIPAA (Health Insurance Portability and Accountability Act of 1996) and FERPA (Family Educational Rights and Privacy Act) regulations. (Required)
• Maintain a professional, positive attitude and work ethic. Apply sound critical thinking and judgement skills. (Required)
• Proficiency in using a PC and knowledge of software such as MS Office, Word, Outlook and creative software suites such as Adobe. Ability to learn/use electronic medical record system software. (Required)
• Ability to handle confidential and sensitive information appropriately. (Required)
• Outstanding organizational skills, including ability to set priorities which accurately reflect the relative importance of job responsibilities and carry out multiple assignments in a timely fashion when there are changing workloads, competing requirements and deadlines, and changing assignments. (Required)
• Demonstrated skill in working independently and following through on assignments with minimal direction. (Required)
• Skill in negotiating and exchanging ideas, information, and opinions with others to formulate policies and programs and arrive jointly at decisions, conclusions, and solutions. (Required)
• Demonstrated commitment to diversity and inclusion to foster the best possible working and learning environment. (Required)
• Demonstrated commitment and ability to acknowledge, advocate and support the efforts to dismantle structural racism and divisive biases based on race, ethnicity, sex, gender identity, age, disability, sexual orientation, religion, and political beliefs. (Required)
• Knowledge and intermediate level experience working with Transact SQL, Crystal Reports 11, OLAP structures, Business Objects, Tableau, Cognos, SAS and/or other related technologies. (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's degree in health care information technology, or other relevant healthcare profession, and/or equivalent combination of experience/training (Required)
• EPIC Certification Radar During First 6 Months of Employment (Required)
• EPIC Certification Reporting Workbench During First 6 Months of Employment (Required)
• EPIC Certification COGITO During First 6 Months of Employment (Required)
• Tableau Certification Upon hire or During First 6 Months of Employment (Preferred)
• SAS Base Certification (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
• TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.
• CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

Schedule

8:00 a.m. to 5:00 p.m.

Union/Policy Covered

99-Policy Covered