About LCCA

At London College of Contemporary Arts (LCCA), we’re committed to delivering high-quality, industry-focused education that empowers a diverse student community to succeed creatively and professionally.

The Role

We’re looking for a detail-driven Quality Assurance Officer to support the delivery and continuous improvement of academic quality across the College. Working closely with the Quality, Compliance and the wider academic teams, you’ll play a key role in strengthening quality processes, supporting validation and review activity, and ensuring alignment with regulatory frameworks.

What You’ll Do

• Support programme validation, approval, reapproval and periodic review activity
• Contribute to annual monitoring and academic quality reporting cycles
• Track and analyse key metrics including continuation and completion
• Support governance committees and ensure accurate recording and reporting
• Maintain and improve quality systems and data processes
• Provide guidance to staff on quality assurance policies and procedures
• Support student surveys (e.g. NSS, AMRs) and complaints processes
• Collaborate with academic and administrative teams to enhance student experience

What We’re Looking For

• Experience in academic quality or assessment processes within UK Higher Education
• Knowledge of QAA, OfS and HE regulatory frameworks
• Strong data analysis and reporting skills
• Excellent written and verbal communication
• Ability to build relationships across diverse stakeholders
• Highly organised with strong attention to detail