Description:
POSITION SUMMARY
Under the direction of the Quality Director, the Quality Engineer supervises a team of Quality Assurance Leads and Technicians and serves as a liaison between customers, Operations and Engineering. The role leads improvements in statistical methods, quality cost analysis, specifications, procedures, compliance, and facility-wide quality performance.
ESSENTIAL FUNCTIONS
Quality Leadership and Customer Support
- Supervise, coach, and support the Quality Assurance team of technicians.
- Serve as the liaison among Operations, Engineering, and customers regarding specifications, quality requirements, and customer concerns.
- Ensure manufacturing operations comply with customer and internal specifications
- Participate in customer audits and coordinate follow-up actions.
- Train employees on quality compliance, inspection methods, procedures, Quality Management System requirements, customer expectations, and regulatory issues.
Quality Systems and Documentation
- Research, write, and recommend changes to procedures, work instructions, forms, specifications, and related quality documentation.
- Develop and maintain electronic quality reports and presentations.
- Participate as an internal quality auditor and support audit readiness.
- Manage product holds and releases
- Perform other duties as assigned.
Analysis and Continuous Improvement
- Improve statistical methods used to monitor and control product and process quality.
- Develop quality metrics and analyses covering cost, defects, and causes for senior leadership.
- Serve as a subject matter expert in root cause analysis and corrective action activities.
- Coordinate process improvements throughout the facility and verify that improvements are sustained.
- Actively support continuous-improvement activities and team meetings while maintaining accountability for results.
- Collaborate with Production, Engineering, Food Safety, and customers to resolve compliance issues.
- Support customer, internal, and regulatory audit activities and completion of follow-up actions.
REQUIRED QUALIFICATIONS
- Bachelor’s degree in engineering or an equivalent combination of education and experience.
- Two or more years of manufacturing experience, machining, and/or quality.
PREFERRED QUALIFICATIONS
- Food manufacturing experience.
- PCQI certification.
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