Radio Dispatcher (PT), CP3N31993PSP

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:

To receive and transmit all communications by telephone, two-way radio and/or in person for the Department of Public Safety and serve faculty, staff, students and visitors as a public relations/information person.

• Respond to business telephones, emergency telephones, and elevator telephones.
• Respond to requests from the Public Safety, Engineering and Building and Grounds two-way radio system.
• Operate radio-paging system for Engineering, Building & Grounds and Custodial Operations.
• Respond to and inquire upon the law enforcement computer terminal connecting Public Safety with other local, state and federal law enforcement agencies.
• Monitor and dispatch campus security and fire alarm system.
• Summon emergency equipment as needs dictate.
• Notify other campus departments of needed emergency repairs.
• Notify Public Safety manager and college administrators during emergency situations.
• Respond to requests for information from visitors, faculty, staff and students.
• Issue guest parking permits.
• Respond to lost and found needs to include inventory/storage and retrieval.
• Process parking citations.
• Respond to officer requests/inquires on the college computer.
• Monitor two-way radio traffic of surrounding agencies.
• Monitor weather monitor.
• Monitor surveillance cameras.
• Distribute college key and identification tags.
• Maintain written logs of: lost and found; overnight parking; building sign-in; key authorization.
• Keep immediate work area neat and orderly.
• Other related duties as assigned.

Qualifications:

• Education
  • High school diploma and some college level courses required.
  • Successful completion or telecommunicators training program required.
  • Successful completion of LEADS certification basic course required.
  • Two years degree Criminal Justice, Social Science; Behavioral Science or Communications preferred.
• Experience
  • One year or more of proven experience in a public sector dispatching position or customer relations position required.
  • Two years as a public safety dispatcher preferred.
• COD Training
  • Bloodborne Pathogens
  • Hazardous Communications
  • Electrical Safety

Working Conditions:

Key telephones, tape recorders, paging encoders, closed circuit television monitors and controls, UHF radios, computer terminals, pagers, rolodex printers, fire and security alarm panels, electronic and manual files. Generally good. During exigent circumstances may be somewhat stressful. This position is subject to a pre-employment background check and drug screen at the College's expense.

Hybrid Remote Eligible:

No

Part-Time Work Schedule:

Weekends/ Some Holidays

Hiring Range:

6 Hourly/Starting salary beginning at $20.14/hourly, based on experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.