Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.
As a central service center Research Animal Resources (RAR) provides customer service throughout the Johns Hopkins research community. We are seeking an RAR Billing Services Coordinator who is responsible for processing and generating billing, invoices, and monthly reconciliation as part of the business office within RAR ensuring they are processed on time and in accordance with JHU guidelines. The position may also conduct operational procurement activities for the acquisition of goods or services in accordance with procurement policies, standard practices, and sound business and ethical practices.
Specific Duties & Responsibilities
- Process and generate monthly billing for a multimillion-dollar service center.
- Process invoices on a monthly basis for payment by Accounts Payable while following JHU guidelines.
- Provides training, guidance, and direction to staff and end-users in preparing, interpreting and applying pertinent regulations and policies regarding billing and payments.
- Act as customer service representative to vendors and end users as a first a point of contact for any inquiries regarding the billing processes and systems to assist, advise and resolve concerns.
- Review requests for clarity, accuracy and completeness and aid in optimizing value across all expenditures by ensuring end-user compliance to preferred policies and procedures.
- Perform purchase order receiving monitoring and inform and assist end users on closing out existing purchase orders.
- Work with Accounts Payable and other departments to resolve delivery, suspense, quality and payment problems.
- Process monthly reconciliation working with finance.
- Provide back up support for RAR’s Sr. Buyer as needed.
- Monitor and follow applicable laws and regulations.
- Other duties as assigned.
Minimum Qualifications
- High school diploma or graduation equivalent.
- Three years of progressively responsible experience.
- Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Technical Skills & Expected Level of Proficiency
- Attention to Detail - Awareness
- Data Entry - Awareness
- Invoicing - Awareness
- Billing - Awareness
- Order Management - Awareness
- Record Keeping - Awareness
- Troubleshooting - Awareness
The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.
Classified Title: RAR Billing Services Coordinator
Role/Level/Range: ATO 37.5/03/OF
Starting Salary Range: $21.80 - $37.80 HRLY (Commensurate
w/exp.)
Employee group: Full Time
Schedule: M-F / 8:30am-5pm
FLSA Status: Non-Exempt
Location: Hybrid/School of Medicine Campus
Department name: Research Animal Resources
Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [contact details available in the full listing]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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