Advertised Job Summary

Receivables and Revenue Operations Manager

• Are you ready to lead a high-performing team while driving financial excellence across a dynamic division?
• Do you have the vision to strengthen revenue operations and the leadership skills to inspire a team?
• Want to make a meaningful impact on student success while leading critical financial operations?
• Can you lead accounts receivable and billing operations with precision, innovation, and accountability?

We Have the Job for You! The Receivables and Revenue Operations Manager for Student Affairs and Academic Support (SAAS) is responsible for the development, implementation, and oversight of accounts receivable and medical/insurance billing processes across assigned units within the division. This role ensures effective revenue cycle operations, compliance with regulatory standards, and strong internal controls, while providing leadership, direction, and professional development for accounts receivable staff.

Primary duties include:

• Oversee the full medical billing lifecycle, including charge capture, claim submission, payment posting, denial management, and account resolution.
• Manage the accounts receivable lifecycle, including collections, reconciliations, and follow-up activities.
• Lead process improvement initiatives by evaluating workflows, identifying inefficiencies, and implementing standardized best practices.
• Oversee billing-related configurations within the electronic health record (PnC) and integrated systems, including the claims clearinghouse (e.g., Waystar).

Job Related Minimum Required Education and Experience

Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Preferred Qualifications

• Experience in accounts receivable and revenue cycle management.
• Working knowledge of healthcare billing practices, insurance processes, and applicable regulations (e.g., HIPAA, CMS, FERPA).
• Prior experience in insurance claims, processing and medical coding (CPT, ICD-10 and HCPCS coding) preferred.