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Description
KEY RESPONSIBILITIES:
Greets visitors and callers and handles their inquiries or refers them to the appropriate employee.
Takes and routes messages.
Performs routine typing and generates correspondence.
Opens and distributes mail; prepares and mails outgoing correspondence.
Sets up organized files for correspondence, ensuring easy retrieval.
Operates standard office equipment.
May enter data into computer database.
May operate a multi-line telephone console.
May post and maintain information in public areas.
Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
A high school diploma or equivalent.
PREFERRED QUALIFICATIONS:
Proven ability to provide outstanding customer service in a fast-paced, student-focused environment.
Professional appearance and strong interpersonal communication skills.
Previous experience working with financial aid programs, processes, and student assistance services.
NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
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