Records Analyst - PT

times. Provides service on a flexible schedule that may include evening and weekend (Saturday) work hours.

Duties and Responsibilities:

• Receive and process all admissions applications through CFNC and OnBase short applications. Maintain prompt communication with students through welcome and acceptance emails.
• Support the online transcript process by completing requests for official or unofficial transcripts and resolving any transcript submissions
• Manage Rowan-Cabarrus email accounts and respond as appropriate. Runs Informer reports to evaluate necessary updates to any RDS changes that may affect the student residency status
• Handle multiple responsibilities as it relates to the student record. i.e., Duplicate record corrections; change in statuses of student types, identify solutions to complex problems, process degree verification, enrollment verification's deferment forms, Letter of Good Standing, maintain deceased student process, and scanning necessary student documents in OnBase. Supports all ongoing registration efforts, CCP troubleshooting, and document review to ensure compliance. Supports all efforts involved in the admission application processing, including short applications, transcript processing, and mailing of acceptance letters on an as-needed basis

Required Education/Experience:

High School Diploma or equivalent (G.E.D.) and two (2) years of experience in higher education student records; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred Education/Experience/Skills:

• Associate's degree in business or related field.
• Colleague Experience.
• Bilingual in Spanish

Other Knowledge, Skills, and Abilities:

Knowledge:

• Strong working knowledge of Microsoft Office products:
• Excel: Sorting, merging, functions, and manipulation
• Word: Formatting and mail merge with data
• Experience with document imaging
• Electronic filing and organization
• Data entry
• Efficient and accurate
• Ability to recognize trends and patterns related to data

Skills:

• Strong organization, time management, and multitasking skills.
• Customer service skills:
  • Relating to students
  • Ability to investigate an issue and ask necessary questions (asking the question behind the question)
  • Timely responses to student inquiries
• Critical Thinking skills:
  • Determine the path of processing based on numerous potential process flows
  • Strong attention to detail
  • Effective and consistent note-taking
  • Ability to comprehend outcome
  • Written and Verbal communication skills to assist prospects, applicants, students, and the general public.
• Strong Interpersonal skills to streamline the exchange of information, assist with conveying information, and receive work direction.

Working at Rowan-Cabarrus Community College

Our 102-acre North Campus is conveniently located in the North Carolina Piedmont, just off Interstate Highway 85 in Rowan County, within an hour's drive of several major cities. RCCC's 24-acre South Campus is conveniently located in Cabarrus County at the junction of I-85, NC 73, and Trinity Church Road.

Modern classrooms, fully equipped laboratories, shops, and learning resources are available at all campus locations. A highly qualified and dedicated faculty and staff stand ready to help students succeed as they are encounraged to learn in stimulating and innovative ways.

At Rowan-Cabarrus Community College, Continuing Education programs support the philosophy that learning is a lifelong activity. This division offers classes and short courses for professional development and community service courses of general interest at convenient times and locations.

Business and Industry Services' staff provide customized support for the community through the Small Business Center, New and Expanding Industry Training and Focused Industrial Training. The Small Business Center is designed to assist small business start-ups and to help existing businesses grow. The college's New and Expanding Industry Training office has earned national recognition for cooperative training efforts with area industries. Focused Industrial Training designs innovative educational programs for the service region's manufacturing sector.

An important function of the college is to provide educational programs on the pre-college level. Literacy Services offer adults the opportunity for meaningful social and occupational growth through Adult Basic Education (ABE), Human Resources Development (HRD), and the High School Equivalency Program (GED).

Employment

Rowan-Cabarrus Community College offers you an exciting opportunity to become a part of a community of educators and leaders who open doors for learning and personal growth. We are committed to our vision of building sustainable futures through the power of learning, and we do this through a team of committed employees. If you are looking for a career that is engaging, challenging, and rewarding, come join Rowan-Cabarrus.