Job no:
R-[contact details available in the full listing]
Position Title:
Records and Services Specialist
Faculty or Staff:
Staff
Full Time or Part Time:
Part time
In-Person, Hybrid, or Remote:
In-Person
Minimum Starting Rate of Pay:
$24.05
Rate of pay commensurate with experience
Start Date:
09/21/2026
Job Description:
Mount Holyoke College is looking for a
Records and Services
Specialist to join the Office of the Registrar.
This is a
three-quarter-time, fixed-term position ending December 31, 2027.
The desired hours are 8:30 a.m. to 2:30 p.m., Monday through
Friday, with a half-hour break.
We are seeking an energetic, hard-working, and detail-oriented
individual who excels in a fast-paced environment. The ideal
candidate will have excellent interpersonal and communication
skills, and a proven ability to quickly learn and retain new
procedures and policies.
This role is a vital part of the Registrar’s team, responsible for
a wide range of duties that support the entire office. You will
manage a high volume of inquiries from students, faculty,
administrators, parents, and others. The position also involves
extensive data entry, clerical support, and assisting team members
with routine and project-based work.
Essential Duties and Responsibilities:
Under the supervision of the Acting Registrar, the Records and
Services Specialist will:
- Respond to in-person, phone, and email inquiries about academic
and administrative policies.
Provide transcripts, certifications, and other verifications of
attendance and degree conferral.
Perform extensive and meticulous data entry into our student
information system, spreadsheets, and other platforms.
Assist with key office processes, including registration, final
exam administration, and five-college interchange
registration.
Manage office supply purchases, mailing services, and other
financial tasks, following Mount Holyoke's policies.
Collaborate closely with the Registrar’s team, providing
assistance with various tasks and projects.
Qualifications
Required:
- Bachelor's degree and at least two years of relevant
experience, or a combination of education and relevant records
administration experience.
- Proven accuracy and organization in completing detailed
tasks.
- Excellent oral and written communication skills with the
ability to clearly and tactfully explain and enforce
policies.
- Strong skills in Microsoft Word and Excel.
- Ability to multitask and quickly transition between projects
while managing multiple, concurrent priorities and meeting strict
deadlines.
- A talent for working effectively with all members of the campus
community and a desire to work in a team environment.
- Demonstrated ability to manage sensitive and confidential
student information with the utmost discretion.
- An energetic, good-humored, and tactful approach to a busy and
dynamic work environment.
Preferred:
- Previous work experience in a higher education setting.
- Proficiency with Google Suite (Gmail, Google Drive,
etc.).
Hiring Range: $24.05-$26.47
What We Offer:
- 403(b) Retirement Plan (College contributes 9% of salary)
- Comprehensive medical, dental and vision insurance
- Flexible Spending Account (FSA)
- Disability and Leave Benefits
- Life Insurance (College paid coverage 1x salary)
- Employee Assistance Program
- Tuition Benefits (to Mount Holyoke College or others)
- Generous Paid Time Off
- Access to Kendall Sports & Dance Complex
Background Checks:
Mount Holyoke College is committed to providing a safe and secure
environment, supported by qualified employees that will allow all
of its students, faculty, staff and those associated with them to
successfully carry out the mission of the college. As a condition
of employment, the College will conduct appropriate background
checks for all new hires. Mount Holyoke has designated the Office
of Human Resources as the office responsible for ensuring that
background checks (CORI, SORI, Credit History, & Driver
Credential) are completed and utilized in the hiring process and
Five College Office of Compliance and Risk Management as the office
responsible for facilitating background checks as articulated in
this policy.
Special Instructions for Applicants:
Apply online; application materials must include:
- A cover letter summarizing interests and
qualifications
- A complete resume or curriculum vitae
- For faculty positions, statements on mentoring, teaching,
and research will also be required.
It is unlawful in Massachusetts to require or administer a lie
detector test as a condition of employment or continued
employment.