Among the key duties for this position are the following:

• Processes all consultation request forms and related paperwork for the facilities, including but not limited to:
• Entries of consultation requests into the Inmate Eligibility System.
• All scheduling functions for the consultation request including those for on-site clinic appointments and for off-site appointments.
• Arranges the appropriate transportation of patients for appointments.
• Reviews and investigates inmate grievances related to healthcare, through medical record review and personal interviews with inmates and staff. Finalizes investigation with a written report to be distributed according to policy and procedure.
• Performs other related duties as assigned

Minimum Education and Experience:

• High School graduate required.
• Minimum of three (3) years of medical office or hospital experience including medical records clerical duties.
• Experience maintaining confidential relationships.

Among the key duties for this position are the following:

• Processes all consultation request forms and related paperwork for the facilities, including but not limited to:
• Entries of consultation requests into the Inmate Eligibility System.
• All scheduling functions for the consultation request including those for on-site clinic appointments and for off-site appointments.
• Arranges the appropriate transportation of patients for appointments.
• Reviews and investigates inmate grievances related to healthcare, through medical record review and personal interviews with inmates and staff. Finalizes investigation with a written report to be distributed according to policy and procedure.
• Performs other related duties as assigned

Minimum Education and Experience:

• High School graduate required.
• Minimum of three (3) years of medical office or hospital experience including medical records clerical duties.
• Experience maintaining confidential relationships.