REGISTERED NURSE (Ambulatory Care- Pediatric Plastics/OMFS/ Craniofacial Clinic)

REGISTERED NURSE (Ambulatory Care- Pediatric Plastics/OMFS/ Craniofacial Clinic)

Posted: 24-Mar-26

Location: Ann Arbor, Michigan

Categories: Staff/Administrative

Internal Number: 275388

• Organize and manage multiple interventions simultaneously.
• Problem solve collaboratively with team members and other stakeholders.
• Perform phone triage, including assessment, screening, clinical advice, nurse visits (in-person/video), in-clinic procedures, and other assigned duties.
• Deliver culturally sensitive, age-specific care using team-based nursing models.
• Document nursing care accurately and efficiently.
• Utilize internal and external resources appropriately.
• Provide functional supervision to assistive personnel and collaborate with colleagues, other disciplines, and health/community services to promote continuity of care.
• Other duties as assigned.
• Manage patient triage, clinical follow-ups, and support face-to-face and remote clinic workflows.
• Educate patients and families, develop individualized teaching plans, and adapt approaches to readiness and understanding.
• Uphold hospital protocols, participate in quality improvement, and collaborate to improve patient outcomes.
• Demonstrate strong critical thinking, organization, communication, and technological proficiency.
• Additional responsibilities as required by departmental needs.
• Communicate empathetically and collaboratively, involving patients/families in care planning.
• Maintain supportive, constructive relationships with team members; address conflicts constructively, and delegate tasks appropriately.

Expectations

• Demonstrate critical thinking by effectively using the nursing process, setting priorities, and solving problems.
• Exhibit excellent customer service, interpersonal communication skills, and the ability to build respectful relationships across units and with individuals.
• Display accountability and dependability, including maintaining a strong attendance record and punctuality.
• Adapt to changing needs and priorities based on unit, department, and institutional goals.
• Provide patient and family education and coaching
• Demonstrate proficiency with typing and electronic health record (EHR) documentation.
• Manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.

Required Qualifications

• Current RN Licensure to practice nursing in the State of Michigan
• Minimum of three years of recent (within the past 5 years) clinical pediatric experience as a RN including experience caring for pediatric surgical patients.

NOTE: In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.

Preferred Qualifications

• RN experience with Phone Triage in an ambulatory care setting
• BSN
• Certification in Ambulatory Nursing

Salary & Nursing Framework Level:
This UMPNC RN posting is posted as Nursing Framework LEVEL C.
Actual Nursing Framework LEVEL and salary will be determined at time of hire.
Nursing Framework levels range from Level A to Level F.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Hours/Week: 20 hrs, 0.5 FTE

Days: Day shift. Specific days/hours to be determined upon hire, flexibility in days/shift may be required in the future. Flexibility to support other pediatric clinics may be required.

Location: C.S. Mott Childrens Hospital, Ambulatory Care Services, Pediatric Craniofacial/Plastics Clinic

Note: All new employees will be expected to float to a designated unit(s) in times of low census.

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.