Registrar Operations Specialist

The Registrar Operations Specialist supports the continuous improvement, technology enablement, data integrity, and operational effectiveness of the Office of the University Registrar. The position analyzes existing Registrar processes, identifies opportunities to improve efficiency and service delivery, develops and documents business requirements, supports system configuration and testing, and assists with implementation of new or enhanced technologies and workflows. This position is well suited for an analytical, curious, and solutions-oriented professional who enjoys understanding complex processes, identifying opportunities for improvement, learning technology systems, working with data, and translating operational needs into practical solutions.  Core Competencies:  Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service; learns and follows operating best practices and procedures of the department and Aurora University.  Upholds the Mission Statement: Aurora University is an inclusive community dedicated to the transformative power of learning. As a teaching-centered institution, we encourage undergraduate and graduate students to discover what it takes to build meaningful and examined lives. Our singular goal is to empower our students to achieve lasting personal and professional success.  Handles all information with tact and discretion and recognizes the confidential nature of university business. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.  Process Improvement & Operational Effectiveness: Analyze Registrar processes, identify bottlenecks and opportunities for improvement, and develop more efficient, consistent, and scalable workflows.  Systems ogies; translate operational needs into functional requirements and solutions.  Automation & Digital Transformation: Identify opportunities to reduce manual work through automation, self-service, electronic forms, workflow tools, integrations, and other technology-enabled solutions. Data, Reporting & Quality Assurance: Support data integrity and operational reporting by analyzing data, identifying discrepancies and trends, developing or coordinating reports, and supporting reconciliation and quality-control processes.  Curriculum, Scheduling & Academic Systems Support: Provide functional support for curriculum and scheduling systems and processes, including Coursedog, course/program structures, prerequisites and co-requisites, modalities, and implementation of approved academic changes.  Training, Documentation support staff training and promote consistent use of systems and processes across the Registrar's Office.  Other duties as assigned.  Education & Experience: Bachelor's degree or an equivalent combination of relevant work experience is required.  Two years of office/administrative experience preferred.  Prior Registrar's Office and/or university experience preferred.  Prior Ellucian Colleague experience preferred.