Registration & Student Services Coordinator

Chatham University welcomes your interest in employment opportunities and encourages you to review open positions. Please note that Chatham does not accept unsolicited applications.

Registration & Student Services Coordinator

Chatham University is seeking a detail-oriented Registration & Student Services Coordinator to join the Registrar’s Office

The Registration & Student Services Coordinator manages student-facing registrar functions, including course registration, communication, and academic services. This role serves as the primary point of contact for students and faculty, ensuring a seamless and supportive experience while overseeing the Registrar’s operational calendar and key academic timelines.

This position may require extended hours during peak registration or graduation periods.

Duties and Responsibilities:

• Manage course registration processes, including adds/drops, withdrawals, overrides, grade changes, and program declarations.
• Identify and resolve registration, records, and scheduling issues in collaboration with Records and Compliance Coordinator.
• Document, and maintain office procedures, workflows, and training materials
• Manage the Registrar’s operational calendar, including registration periods, deadlines, exams, graduation, and curriculum implementation timelines.
• Provide front-line customer service in person and electronically.
• Respond to inquiries regarding academic policies, registration, transcripts, and procedures.
• Support processing transcript requests and enrollment verifications during high-volume periods.
• Partner with the Records & Compliance Coordinator to ensure data accuracy and policy adherence.
• Assist with continuous improvement of student-facing processes and communications.
• Provide secondary support for record-related processes during peak periods.
• Other duties as assigned.
• Crosstrain to support records and compliance to ensure operational continuity.
• Provide backup support during peak periods (scheduling, audits, and graduation).
• A strong commitment to a student-centered, team-oriented environment is essential.

Required Qualifications:

• Bachelor’s degree in education administration, business, or related field.
• 1–3 years of administrative or office coordination experience.
• Proficiency in Microsoft Office and student information systems.
• Customer service mindset!

Skills & Competencies:

• Attention to detail and accuracy.
• Ability to handle confidential information responsibly.
• Problem-solving and critical thinking skills.
• Ability to work independently and as part of a team.
• Time management and ability to meet deadlines in a fast-paced environment.

Salary Range:

$38,000-$43,000. 35 -hour work week.

Exact compensation based on candidate skills and experience.

How to Apply:

Applications accepted only via www.chatham.edu/careers (direct link is https://chatham.wd12.myworkdayjobs.com/ChathamUniversity/job/Pittsburgh-PA/Registration---Student-Services-Coordinator_JR00000844) and follow the instructions to complete the application process. To ensure full consideration, please include:

• Cover Letter outlining your qualifications for the position
• Curriculum Vitae or Resume
• Contact information for three professional references

All application materials should be uploaded at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Chatham University does not discriminate on the basis of race, creed, color, religion, gender, gender identity, gender expression, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, age, national origin, age, disability, genetic information, veteran status, marital or family status, political affiliation, or any other characteristic protected by applicable law.