"Registration Associate - Patient Access / Admitting - Full-Time (Night shift - 10:30pm - 7am)"

Job Description

Make a difference every single day! Cedars-Sinai Marina del Rey Hospital and its staff are dedicated to exceeding the expectations of our patients, their families, and the community with a customer-first perspective. We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital!

Shift for this position is: 10:30pm - 7am

About the Role: The Registration Associate performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment. The incumbent facilitates patient access to Marina del Rey Hospital and secures all demographic and financial patient registration information which includes the following: Registration, Pre-Registration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal/Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). The Registration Associate explains information and answers questions, demonstrates competency skills including the ability to perform job duties, and interacts with customers with sensitivity and attention to the patient population(s) served.

Primary Duties and Responsibilities:

• Obtains financial clearance and determines patient's accurate financial classification. Performs insurance verification electronically, telephonically, DDE or product website use on Medicare, Medicaid, HMO, PPO or commercial products.
• Performs proper system search to secure a medical record number or assign a new one without redundancy. Consistently follows CSMDRH Patient Identification Policy when assigning and verifying MRN.
• Performs proper selection of physician. Recognizes privileging issues (physician suspensions). Performs initial (basic) steps on physician suspensions.
• Explains patient financial obligation (deductibles) and collect funds to meet individual and department cash collection goals.
• Explains admit and consent forms to the patient and acquires necessary signatures.
• Demonstrates the ability to assemble the admitting and financial paperwork for inclusion on the patient chart in accordance with regulatory and CSMDRH requirements.
• Demonstrates proficiency regarding navigation and entering patient and financial information in the hospital ADT system and associated systems.
• Scans all appropriate documents into the scanning system for retrieval as appropriate.
• Works and resolves error work-list daily and without exception.

Shift for this position is: 10:30pm - 7am

Qualifications

• High School diploma or GED (preferred).
• Associate's degree in Healthcare Administration, Business, or related field (preferred).
• 1 year of customer service experience preferably in a healthcare setting (required).
• 2 years of healthcare revenue cycle experience (preferred).
• Knowledge of Passport, HDX and other online verification systems (preferred).
• Ability to communicate effectively in English, both verbally and in writing.
• Excellent customer service skills.
• Basic computer knowledge.
• Medical Terminology.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars-Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

Cedars-Sinai Marina del Rey Hospital is a nonprofit community hospital committed to serving the needs of the surrounding coastal and westside communities. In addition to general acute medical services and 24/7 emergency care, the hospital offers expertise in specialty areas including spine, weight loss and orthopaedics. Choose this if you want to work in a growing community focused hospital where every staff member feels like family.