Position Classification: Staff
Employment Type: Full-Time
Benefits: Full Time Benefitted
Department: Registrar
Summary
Manages and maintains academic records on all students ensuring compliance with all Federal and State laws and regulations and University policies and policies.
Duties
Employment Type: Full-Time
Benefits: Full Time Benefitted
Department: Registrar
Summary
Manages and maintains academic records on all students ensuring compliance with all Federal and State laws and regulations and University policies and policies.
Duties
- Processes transcript requests and student registration. Verifies degree and enrollment certifications.
REQUIRED:
- Education: High School Diploma or GED
- Experience: Three (3) years of experience in customer service, general office administration, or experience directly related to the duties and responsibilities specified.
Bilingual (Spanish)
Job Knowledge
- Knowledge of college-level student records principles and customer service standards and practices.
- Ability to maintain confidentiality of records and information.
- Ability to evaluate student transcripts and academic records.
- Ability to analyze information, identify issues, and resolve problems.
- Ability to work with information from a variety of sources while managing multiple deadlines and maintaining accuracy.
- Proficiency in Microsoft Office applications and ability to use standard office technology and related software.
- Ability to communicate effectively with a diverse population within the University and community.
- Sensitivity to cultural differences within the University and community.
- Normal office environment with frequent computer-based work.
- Requires prolonged periods of sitting, with regular movement throughout the office.
- May require lifting, carrying, or transporting standard office materials and equipment.
- May require occasional travel within the community.
- May require additional hours or days depending on operational needs.
- Valid driver's license
- Defensive Driving Course completed within 6 months (if applicable)
- Evening/weekend/holiday schedule requirement, may be required
Salary Range: $17.10