Reporting and Analytics Administrator
College of the Holy Cross
Full Time
JREQ-000662
At Holy Cross, we are focused on creating a world-class workforce
by attracting and retaining employees dedicated to fostering a
culture of professionalism, pride, mutual trust, and respect-one
that values appreciation and recognition, empowering each of us to
flourish both individually and collectively. We seek candidates who
are inspired by our mission and values, and who are eager to make a
meaningful difference on our campus. Learn more about Life at Holy
Cross
here.
The Reporting and Analytics Administrator is responsible for
developing, administering, and governing reporting and analytics
solutions across the College's Enterprise Applications portfolio
during a two-year appointment, with Workday as the primary
enterprise platform. This role supports three major areas of
demand: Workday Student report development for the implementation
program, functional reporting requests across HCM, Finance,
Payroll, and Student, and advanced analytics delivery using Workday
Prism Analytics. The ideal candidate brings a strong data and
analytics background and has developed into a Workday reporting
expert capable of translating functional questions into trusted,
secure, and actionable reporting solutions. Additionally, the role
supports the College's AI priorities by improving reporting
governance, data definitions, analytic readiness, and the quality
of enterprise application data used for responsible AI-enabled
decision support.
Job Description
Major Areas of Responsibility
1. Workday Report Development & Administration
- Design, build, test, deploy, and maintain Workday reports,
dashboards, calculated fields, data sources, prompts, filters, and
related reporting assets across HCM, Finance, Payroll, Student, and
other enterprise application areas.
Support functional reporting requests by gathering
requirements, clarifying business questions, identifying
appropriate data sources, and translating needs into clear
reporting specifications.
Develop and maintain a report inventory, naming standards,
documentation, ownership model, and lifecycle management process
for reporting assets.
Troubleshoot report issues related to data source selection,
calculated fields, security access, prompts, performance, data
quality, or functional interpretation.
2. Workday Student Reporting & Project Delivery
- Lead and support report development for the Workday Student
implementation, including requirements gathering, build,
validation, testing, issue resolution, and transition to
operations.
- Partner with Student, Registrar, Academic Affairs, Finance,
Student Accounts, Bursar, and related stakeholders to develop
reports that support implementation, go-live readiness, and
post-production operations.
- Support report conversion, reconciliation, testing, operational
readiness, and cutover planning for Student reporting needs.
- Ensure Student reports are secure, accurate, documented,
supportable, and aligned with the broader enterprise reporting
model.
3. Prism Analytics & Advanced Data Modeling
- Develop, administer, and maintain Workday Prism Analytics
assets, including datasets, pipelines, transformations, joins,
calculated fields, and analytic outputs.
- Use a strong data background to design scalable,
well-documented reporting and analytics solutions that combine
Workday and approved external data sources where appropriate.
- Partner with data governance, functional teams, and technical
colleagues to validate definitions, data lineage, data quality,
access controls, and analytic assumptions.
- Support advanced reporting and analytics use cases that require
data preparation, modeling, reconciliation, or cross-domain
analysis beyond standard operational reports.
4. Reporting Governance, Data Quality & Self-Service
Enablement
- Establish and maintain reporting standards, documentation
practices, quality review processes, report ownership, and request
prioritization in alignment with Enterprise Applications
governance.
- Improve reporting reliability by identifying duplicate reports,
stale reports, inconsistent definitions, access issues, and
recurring data quality concerns.
- Create user guidance, reporting documentation, training
materials, and knowledge articles to support responsible
self-service reporting where appropriate.
- Partner with security and functional owners to ensure report
access aligns with role-based security, sensitive data controls,
and institutional policy.
5. Functional Partnership, Testing & Solution
Validation
- Serve as a consultative reporting partner to HCM, Finance,
Payroll, Student, and other functional stakeholders by helping
translate business questions into reporting and analytic
solutions.
- Lead reporting-related UAT activities, including test plans,
test scripts, validation criteria, issue triage, and stakeholder
sign-off.
- Provide advanced support for escalated reporting incidents by
determining whether the root cause is data quality, report design,
security, configuration, integration timing, or functional
interpretation.
- Support cross-functional reporting needs where business
processes span HR, Payroll, Finance, Student, academic structures,
and external systems.
6. AI-Ready Analytics & Responsible Data
Enablement
- Support the College's AI priorities by improving the quality,
consistency, documentation, and governance of enterprise
application data and reporting assets.
- Identify opportunities for AI-assisted reporting support, such
as report inventory analysis, data definition discovery, report
documentation, quality checks, and knowledge management.
- Partner with ITS, data governance, and functional leaders to
ensure AI-enabled analytics use cases are grounded in approved data
sources, secure access models, and clear institutional
definitions.
- Help position Workday reporting and Prism Analytics as governed
foundations for responsible enterprise analytics and AI-enabled
decision support.
Reporting Structure
- Reports to: Technical Program & Services
Manager
- Direct Reports: None
- Works closely with: HCM Systems Manager, Finance Systems
Manager, Student Systems Manager, functional reporting
stakeholders, data governance, ITS Security, implementation
partners, and institutional analytics teams
Minimum Qualifications
- Bachelor's degree in Data Analytics, Information Systems,
Computer Science, Statistics, Business Administration, Finance,
Human Resources, or a related field, or an equivalent combination
of education and experience.
- 3-5 years of experience in reporting, analytics, business
intelligence, data analysis, or enterprise application
reporting.
- 3-5 years of Workday reporting experience, including advanced
report development and Prism Analytics experience, strongly
preferred.
- Experience developing Workday reports, calculated fields,
dashboards, data sources, prompts, filters, and report
security-aware solutions.
- Experience with Prism Analytics, data modeling, data
transformation, data validation, metadata, data quality, and
cross-domain analytics.
- Experience gathering reporting requirements, translating
business questions into specifications, leading testing, and
validating outputs with functional stakeholders.
- Experience with HCM, Finance, Payroll, Student, or higher
education reporting strongly preferred.
- Familiarity with AI-ready data practices, analytics governance,
data privacy, report documentation, or responsible AI-enabled
decision support preferred.
Key Competencies
- Data Fluency: Brings strong data instincts and applies them to
Workday reporting, Prism Analytics, and enterprise application
decision support.
- Analytical Thinking: Translates complex functional questions
into accurate, secure, and usable reporting solutions.
- Technical Depth: Understands report design, calculated fields,
data sources, data modeling, security impacts, and analytic
performance.
- Stakeholder Partnership: Works effectively with functional
users to clarify requirements, validate outputs, and improve
reporting adoption.
- Quality Orientation: Prioritizes data accuracy, repeatability,
documentation, testing, and clear definitions.
- Governance Mindset: Supports reporting standards, access
controls, data stewardship, and responsible use of institutional
data.
- Continuous Improvement: Reduces duplicate reporting, improves
self-service, and simplifies recurring reporting processes.
- Responsible Innovation: Helps prepare enterprise application
data and analytics for secure, governed AI-enabled use cases.
Disclaimer: This description captures the major areas of
responsibility and may include other duties as assigned.
Salary Range: The Reporting and Analytics Administrator position
offers a salary range of $95,000-$102,000, commensurate with
experience and education. This is a two-year, exempt level position
that is benefit eligible.
Weekly Hours:
40
Annual Work Schedule:
12 month
Application Instructions
An updated resume and cover letter are required as a part of your
internal application. In your cover letter, please reflect on how
your professional and personal values align with the
Mission of the College of the Holy
Cross to form individuals of integrity and purpose who are
committed to the flourishing of all.
Additional Information
To review our generous benefits
options, please review our detailed information
here or check
out our
Benefits at a
Glance.
The College also provides reasonable accommodations to qualified
individuals with disabilities during the hiring process in
compliance with law. Please contact Human Resources for questions
or to request an accommodation via email at hr@holycross.edu, or by
calling 508-793-3391.
The College is an Equal Employment Opportunity Employer and
complies with all Federal and Massachusetts laws concerning Equal
Opportunity in the workplace.
To apply, visit https://holycross.wd12.myworkdayjobs.com/en-US/Careers/job/Worcester-MA/Reporting-and-Analytics-Administrator_JREQ-000662
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